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 Customer Reviews

Your personal recommendation is our greatest asset. We are truly grateful and encouraged to have received these comments.

Andrew, Carol and Jocelyn Ollett. Directors.
The Leather Travel Bag Company
The Leather Briefcase Company
The Laptop Bag and Case Company

  # G 89 cabin holdall

Dear Andrew, Carol and Jocelyn
Bag arrived – looks great and it’s wonderful value. Thank you.

Regards,
Matthew B. [ Gerards Cross ] 31/01/2014

I found The Leather Travel Bag Company through a quick Google search since I was in the market for an Leather Holdall. I thought the website was a bit basic in light of the flash based websites I normally go to but the website definitely had a certain charm to it…….almost like their products they sell. So many choices but I eventually settled on the Zafira Cabin bag. [ # CH 48 ] Paid for the item on Bank Hol Monday and I received the item promptly Wednesday morning. So happy with the item. Very high quality and the item was very well packaged Nothing beats the smell of leather when you first unpack it. You definitely get what you pay for. I had a PU leather one before this from the high street and the zip broke second time using it.
Got to say I can’t really fault the service on show here – nothing to complain about. If you are a bit sceptical – try them out. You won’t regret it. Very recommended.”

Cheers,

Karwing T. London SW2 28th Aug 2013

Leather holdall # G 89 tan
Hi Joss
Just to let you know the above just arrived safe and sound via your
courier.
Excellent quality and brilliant service, again.
Thanks for your prompt attention.
Best regards
David W [ Redditch ] 26 July 2013
Dear Joss
I really cannot understand why anyone would buy a leather bag from anywhere else but the Leather Travel Bag Company.
Yesterday I had a nice chat with a very friendly guy (that being you), today I have two of the nicest bags I have ever seen. [ # HA 77 ]
I am a very happy bunny indeed. Thank you very much for the superb service, the excellent product, and the very reasonable prices.
I am now fully equipped in the travel departments, but should I ever manage to invent another need, I will be back.
kind regards
Annie G June 25th 2013 Watlington
just received my babila leather garment bag. # 136480
just what i was looking for so glad i clicked on your site.
very prompt service and top quality product.
cheers john p. [ coatbridge.] June 16th 2013
Hi,
Just a quick message to say how happy I am to have received the Zafari deluxe leather rolling travel bag Chestnut [ # AL 83 ] which I ordered on Tuesday and received on Wednesday.
I am sure my husband will love it as well when I give it to him as a present.
Many thanks for an easy transaction and speedy delivery.
Kind regards
Sheila H. [ Rayleigh ] 13th June 2013
Hi Joss
Just a quick email to say how please we are with the luggage [Cortez travel bags] we ordered from you - excellent quality.
It arrived as promised on our anniversary and my husband was thrilled.
We wont hesitate to recommend your company to our friends
kind regards
Mandy M [ Exeter ] 17/5/13
# 828 Westaway travel holdall.

Just received the above order, great bag and I am also pleased with the
quick delivery to Jersey.
Thanks very much.
Regards,
John P. [ Jersey ] April 4th 2013

Hi
Just wanted to say thank you for the service you have provided on my purchase. [ WESTAWAY HOLDALL 882 ]
A really fast delivery (ordered on Sunday afternoon and it arrived on Tuesday). It looks excellent quality and the smell of leather when I opened it was lovely.
Just hope it fits in the cabin bag sizer when I go on holiday!!!
Thanks again.
Chris S. 19th March 2013 [ Gomersal ]
Received my travel bag Thursday. .[ Westaway 882 holdall shipped to Eire in 3 days ]
From placing order to receiving bag was very quick and efficient. Really well pleased with bag. Looks and
feels quality. Well made, stylish and strong. Could not fault it. Many useful additional features. Would have quite happily paid £150-£200 for this item had I physically seen it in the flesh (leather) rather than internet photograph.

Brian Lee
Ireland 15th March 2013

Hi Joss,

Just wanted to say that I ordered a briefcase last Wednesday and it arrived, prompt, the day after.

I am so pleased with the item… It’s exceeded my expectations. It’s for my partner, who is starting a new job very soon.. what a fabulous gift to start a new job with.

Many thanks for great service and a quality product.

Regards

Tracey S. [ Bournemouth ] March 13th 2013

Joss
Just to say I received the travel bag & it was well worth waiting for - I am delighted with my purchase [ G 11 holdall ]
Also I want to congratulate you on your superb Customer Service - it was excellent. My dealings with you have been a pleasure - you have kept me informed & I am very pleased & happy with the service you provided. Thank you very much - & I hope to do business with you again in the future.
From a very happy customer.
Beryl E. [Chester ] 13th March 2013
Dear Joss,
I'm delighted to say the bag has arrived and as usual, the quality and value is outstanding. [ # 2911 ]
We bought this bag for one of our sons at Christmas and have had to get one for son No.2 as he had a severe case of "bag envy"
Great customer service is a rarity these days, but you get top marks.
I have recommended your site to many of my friends.
Many thanks again
Leona R. Braintree March 11th 2013
W829 Wetaway cabin bag,very impressed with bag and service .
Les W [ Guisborough ] 14th March 2013
Hei!
I have got the packet from You today - thank You wery much -
The trevelling-bag was "superb" # 87890
Again - thank You wery much!
Mvh
Ellen S. Norway 11th March 2013
Joss
Thankyou for your excellent service and prompt delivery of G11 travel bag.
It was a present for my husband and he is delighted with it the quality of the product.
Great value for the money paid.
Sandra W. Trowbridge. March 6th 2013
Dear Joss,
My leather holdall arrived today, within the delivery window as texted to me by "Tassia". [ # 87853 ]
Can I say thank you for
a: such a lovely bag which is amazing value for money and
b: Such an efficient delivery process.
Yours,
Chris G [ Saltash ] 25th Feb 2013
Hello,

I just received the bag (LBC 18810L - LARGER LEATHER GLADSTONE CABIN BAG ) after few days from order and I have to say that it just looks great!

Fast delivery and great value for money. [ Delivery to Finland in 3 working days ]

Best Regards

Harri L [ FINLAND ] 25th Feb 2013

Just a line to say I received the cargo holdall [ # 87890 ] the next day excellent service,
also Iam delighted with the qaulity and workmanship, especialy the suppleness of the leather,
great value for the price, probably fair to say one could pay a lot more for '' designer names''
without any discernable difference in qaulity
Bob W, [ Cumbria.] 08/02/13
Good afternoon,
I just wanted to confirm that my bag arrived this morning. [ travel bag CH 48 ]
Considering I only ordered the bag on Saturday, I was surprised to receive it so quickly.
It was very well packaged and whilst it was bought for myself, the packaging and presentation cover still gave me a great sense of anticipation.
The bag itself was absolutely beautiful.
I'm looking at it now as I write this e-mail!
It wasn't expensive but the quality is higher than I had expected i.e. the leather, stitching, lining, etc.
I only found you by chance doing a search on Google but I am glad I came across your site. I'll definitely be saving you to my favourites.
I hope you don't mind me writing but I felt the need to let you know, especially when most people only feel the need to write when they have a complaint!
Thanks again.
George B. [ Caversham ] 15 Jan 2013
WESTAWAY # 829 travel bag
"The bag arrived a few days ago and am very happy.
You have provided a great service and if the need arises, I would 100%
purchase from you again.
Keep up the excellent service."
James M [ Wicklow ] 14 Nov 2012
# 63421 Rolling Travel Case.

Thanks. I am very happy with the product and the service we received.
Cheers,
Emma J. [ Maida Vale ] Nov 12th 2012

Just wanted to say a huge thank you for the bag, [ G 89 tan cabin holdall ] wonderful quality and so grateful for the prompt delivery.
Great service.
Sarah W. [ Wandsworth ] 18 Oct 2012
Just received. [ Westaway W 881 travel bag ]
the bag is great.
great value.
great service
thanks
Terry Y [ Brighton ] 28th Sep 2012
Hello
I ordered the Albert bag yesterday afternoon and it arrived this morning, I was so pleased as I need it for a trip tomorrow.
Looks and smells gorgeous.
Kind Regards
Makeda D. [ London ] 28th Sep 2012
Hi Andrew, Carol & Jocelyn Ollett

I have been delighted with purchases made before but I feel it is important to let everyone know what a fantastic service you all provide.

I ordered my Ashwood De Luxe Black Leather Cabin Bag [ # 89153 ] at a discounted price late yesterday afternoon expecting it to be delivered tomorrow or possibly Friday at best.
It arrived today, Wednesday, 4 July 2012,before 2pm by courier.
The bag is outstanding in all respects and superb value for money. Thank you.
In our country at the present time the customer experience is a largely forgotten sales tool and that is why I offer my services to businesses who wish to gain a sustainable competitive edge by offering valued clients what they truly want. I would struggle to help The Leather Bag Company to do any better.
Well done to all of your team.
Best regards
John B. [ Hale ] 4th July 2012
Hi there,
Just a little note to say I received my first holdall yesterday, the Ashwood Large leather holdall and I absolutely love it, so much so that I have just ordered my second one for my husband.
He also loves it and we are sure they will last us for a very long time and through many journeys.
The quality is amazing, service was fantastic, packaging can not be faulted...all in all a fantastic buy and I will recommend you to friends and family.
Thanks again and we will probably be back for more.
Regards,

Gill C. [ Abergele ] June 30th 2012
Andrew, Joss, thanks for your all your expert advice in helping me choose my PT 4154 Cabin Bag in Tan.
I Ordered my Cabin Bag late Wednesday 20th June 2012 & it arrived Friday morning 22nd June 2012.
What can I say, I have been looking for some time for a bag like this to use as a weekend away bag, this one ticks all the boxes for me.
Excellent Quality, Appearance great also & I am so glad I choose the Tan after speaking to you both, the tan colour looks super.

I would like to add, I think your web shop site is excellent to navigate with very good information & pictures of all your products.
I will be coming back over the next few months, as I think my wife now wants some of your luggage as well!
Thank You all for making this purchase a very enjoyable experience.

Best wishes and continued success.
Robert N. [Colchester ] 23 June 2012
Many thanks great product [ #2911 cabin bag ]
regards
Dave M. 30th May 2012 Yeadon
Joss.
Delighted with the new cabin bag. [ # 89150 ]
Thanks for excellent service!
Kind regards,
Colin C. [ Peterborough ] 18/04/2012
Subject: Forgot to thank you and provide a review on last order - of which I was delighted with

Hi Andrew, Carol & Jocelyn
I ordered a Tan Cortez Vaquetta Leather Holdall back in February

And was very pleased with your website, payment process and the speed of delivery and the quality of the packaging to protect the product and of course especially pleased with the travel bag.

I have now used this bag several times now on business trips abroad and in the UK and must say how very pleased I am with the look, feel and performance of the bag I purchased from you.

I know it will last me for many many years and possibly a lifetime.

I have had quite a few complimentary comments from family, friends and colleagues on my new cabin travel bag where they have all admired the quality and look.

I have now just ordered another bag from you.

I do not actually need another bag but because it was one of your offers and a great deal, in fact it was one of the travel bags I was looking at before my last purchase.

I rarely recommend companies or products but was so impressed with your service and product I wanted to let you know that I would certainly not hesitate to recommend your company and products to others.

In fact have already done so with some work colleagues.

Many thanks for such a good service and a great quality product.

Kind Regards

Graham R. [ Egham ] 10th April 2012

Dear Joss,
Its beautiful! [ # 4041 Italian cabin bag ]
Thank you.
Kind regards
Sam B. [ Weybridge ] 16 Mar 2012
Thank you, thank you, thank you !
I had already seen this bag elsewhere (more expensively) but they didn't have the perfect colour (dark tan) [#87853 ]
When I saw your selection I clicked and held my breath...
As my wife said when she saw it "Unbelievable quality, ridiculously good price".
I will point everyone towards you...
Warm Regards
Steve B. [ Isleworth ] 25/01/2012
Just received my delivery. [ # 87853 ]
Has to be the nicest travel bag I have ever had, I am stunned.
The quality and finish far exceeds the spend requirement.
Thank you for restoring my faith in 21st century service and value for money, I'll be back!
Kind Regards
Simon D. [ Bournemouth ] 14/12/11
All,
Thanks for the excellent service!
The bag [ # 8548 ] arrived exactly on time within a week to the US and was exactly what I was looking for.
I've already gotten many compliments on its subtle styling and have been talking up your service.
Thanks again!
Romel P [ Washington D.C. USA ] 11/11/2011
Subject: Thank you
Hello,
I would like to thank you for your service.
Today I have received the bag (LBC 716), that I have ordered. I am very satisfied.
Speed of delivery to Czech Republic was excellent.
On Monday I have placed the order and on Wednesday the bag has arrived.
Very nice. I will recommend your shop to my riends.
Best regards,
Zdenek H. MOHELNICE - CZECH REPUBLIC 9/11/2011
Hi Joss
Absolutely amazed!!!!!!!
What a brilliant service you provide - from the phone call to discuss the item to your understanding of my individual delivery problems.
The bag arrived this morning - great quality and absolutely perfect for the purpose it was bought for. [ # LBC 8233 ]
I am thrilled and would recommend your site to anyone - you will be the first port of call for any other quality leather bags I require.
Carry on just the way you are!
Much appreciation and I wish you every future success.
Kind regards
Kim [ Wanstead 5/11/2011 ]
Dear Andrew, Carol and Jocelyn

Thank you for the excellent service you provide.
I ordered your Vaquetta leather holdall and was surprised to have it delivered within two days.
It is beautifully made, of good quality and well worth the money and smells lovely !! .
I had bought it for my husband's birthday and he is delighted with it.
I will definitely use your company again and have recommended you to all my friends.

Many thanks
Claire C.[ Twickenham ] 1/10/11
Hi,
Just a note to say thanks very much for the excellent leather bag you have sent me. [ # 87801 briefcase ]
It is much nicer and better quality than I had expected, and the design is perfect for my needs of carrying a small laptop plus some papers and other nicnacs.
And it has arrived very quickly too.
Thanks again - if any friends need a bag, I will know who to recommend!
Kind regards,
Chris B. [Egbaston] 14/9/2011
I have just received my leather travel bag [ # G 11 tan ] and it meets all expectations.
My first purchase from The Leather Travel Bag Company and I will certainly be looking to experience the customer service again.
As a professional involved in retail customer service for 35 years I can not speak highly enough about you all.
My initial enquiry indicated item was out of stock but a quick E-Mail later I was placed on a list to contact once new stock arrived.
A friendly E-Mail informed me that 3 items had been received earlier than expected and sure enough within 24 hours the bag was couriered to my front door.
Outstanding.
Thank you so much.

John B. [ Liverpool ] 25/08/2011
Hullo Joss,

took delivery of my bag today, delighted with both style and quality. [ "Piccolo" - made in Italy ]
I would have had to pay at least another £50 here in Jersey to purchase the same item.
Many thanks for your courteous service, i look forward to doing business with you again in the future.
Regards.
David B. [ St.Helier ] 28th July 2011

Dear Ms. Ollet,

 Order Reference – 199939

 My new case (43864 Leather Cabin Computer Case) arrived by post today and I must say I am absolutely delighted with it. 

It is an ordination gift to me from my parents. 

It will be ideal for carrying my priestly robes, my laptop and other sundries on my travels, and all in a very compact little case. 

I love it!  The smell of the leather as I opened the wrappings assured me of quality and I am so pleased with the case – excellent value for money and prompt mailing, too.

 I am always wary of ordering online without seeing the item properly, but I will certainly have no hesitation in recommending you to my colleagues who may be looking for something similar.

 Every blessing,

 Rev J. R.  14/06/11

Just a note to say the bag [ G 89 HOLDALL ] arrived safely on Saturday. Thank you very much for the excellent customer service. My husband is delighted with it! Will recommend you to friends. Thanks once again best wishes Elizabeth P. [ I.O.W ] 29/03/2011
 Hello Jocelyn,
today I received the bag and I must say it is very nice. { # 1088 ENZO OLLETTI CABIN BAG ]
I am very impressed of the material and the style plus the colour.
I am more than happy. Excellent!!!
best regards,
Sascha B. [ London ] 11/03/2011
Many thanks- very happy with the holdall [ # 2081 ] was every bit as good as I hoped.
Yvonne B. [ Newent ] 03/02/2011
 Good Afternoon all at the Leather Travel Bag Company,I just wanted to send a note thanking you for your fantastic service.

I ordered the "Harogate" Ashwood Holdall for my boyfriend and it arrived the following day and is just brilliant.

The leather is soft, the quality is outstanding for such a great price and it smells fantastic!!

I will most certainly be using you again in the future and will recommend you to anyone who listens!

Other internet companies should take note of the service you provide as it is bar none the best I have received.

Thank you again,

Laura G. [ LONDON ] 01/02/2011

Thank you for your swift response to my order. [ # 87801 ]
My partner is absolutely delighted with his travel bag - and with the large number of pockets.
The quality is excellent and I shall have no hesitation in ordering from you in the future.
Kind regards,
Dawn C, [ HEREFORD ] - 10/01/2011
# 2081 Cognac
I Just wanted to say how pleased I was with your extremely prompt service and the quality of the leather holdall I ordered.
I was amazed to receive the product within 24hrs of placing my order and completely satisfied with the Ashwood Holdall
Thank you
Mrs F H. [ Sawston ] 01/12/2010
# 23469 & # HARROGATE

Thank you so much for the very fast service.
bags are absolutely georgeous and well liked.
thanks you so much.
Will definitely use your site again.
regards
Elaine P. { DICKLEBURGH } - 30/11/2010

 Dear Joss and Andy,

Good afternoon,

I placed an order on-line yesterday, Monday 20th at approx. 1300hrs for a leather holdall cabin bag. [ G 152 dark brown ]

A parcel containing my order has been delivered and received at my works address today, just 24 hours later.

This is a great service, thanks.

The leather bag is a present for someone and it looks and feels like a really good quality, well made sturdy bag, absolutely perfect.

Thanks again for a 1st class product and service.

Best Regards

Mr. C. Forsyth (Portsmouth) - 21/09/2010

Dear Andrew, Carol and Jocelyn,
Firstly I would like to thank you on your great service.
I placed an order on Monday and received my leather bag today. [ # 18410 ]
Beautifully packed and delivered. Fantastic service!
I will certainly let all my friends and colleagues know about your website.

Secondly, the main reason for my purchase was for a suitably sized and stylish leather bag to carry my iPad.
I had been getting little joy searching the Internet with iPad based queries.
Luckily, I happened to have a patient on Monday who had this bag and it looked perfect for the job.

The bag is a VISCONTI LEATHER SHOULDER BAG (A4 + size) and it is indeed perfect for my iPad with plenty of space for other bits and bobs.
I don't know if it is possible to associate it with the iPad in a google search or to contact Apple to try to get it on their accessories page on the Apple shop as it could certainly turn in to quite a lucrative sales avenue!
Thanks again,
Richard O. [ Sutton Coldfield ]
Sent from my iPad - 07/07/2010

 I have just taken delivery of the Ashwood holdall [ # 2081 ] and it's lovely.
Great quality at a great price.
Many thanks
Jane [ Kings Lynn ] - 05/05/2010
Hi Joss
Just to tell you that you have a very happy new customer......
Easy ordering on the net, excellent personal follow up on the phone, speedy well packed delivery and if all that is not enough, the products were superb.
[ Ashwood travel cases # EEC 491 & # 77922 }
Thank you
Melvyn W. - 30/04/2010
Wow, thanks for a great service.
I received my order in less than 24 hours which is pretty impressive.
And the bag [ Ashwood Harrogate Travel Holdall ] looks fantastic as well.

Kind regards
Jaco 27/04/10
Hello,
I would like to say thank you very much for the excellent service I have received from your company.
# 76702 arrived today (ordered Sunday) and am very pleased.
Will certainly order from you in the future.
Many thanks.

Mrs Susan H - 27/04/10
 Received the case [ # 79922 cognac, overnight exec. case ] pre 9 this morning.
Our Sales director is delighted with it.
Thanks for the excellent service and delivery
A cheque will be posted by our accounts team today
Thanks again

Steve - 11/03/2010
Hi Joss,

The bags [ G 11 holdalls ] have just arrived! They are super and look even nicer that the pictures.

Regards,

Steph - 01/03/2010

Hi Joss

It is here, [ # 87890 CARGO HOLDALL ] arrived lunchtime today. It looks fabulous!!!
I shall inspect it further when I get it home, but it looks terrific.
It has been an absolute pleasure to do business with you, you may quote me as a happy customer at anytime.
We are very happy with both bags, and the small delay was certainly worth while for the end product.
all the very best
Anne G. - 05/02/2010

Thank you so much for delivering my bag [ # 87853 tan ] in this terrible weather! I cannot believe that it was delivered in 2 days with more than a foot of snow! The bag is absolutely beautiful and exactly what I wanted!

Regards,
Sharon 8/1/10
Hi Jocelyn,

As I'm one of those people that is prone to complain with poor service and inferior quality goods, it's incumbent on me to praise where it is due:
firstly, I received the holdall [ # 87853 tan ]I ordered from you - it arrived on Saturday morning, very prompt delivery and secondly, it looks superb. I must admit I'm often loathe to order products on-line that are made from natural fabrics - you know the scenario, you see a nice tan leather bag and when it arrives it's actually bright yellow plastic. You check the web-site and in the small print it states "photographs for illustration purposes.....the bag you get will made from cheap nasty plastic". However, in your case, you do, as it says in the ad, what it says on the side of the can. Well done - it looks and feels great and I'm sure it will improve with age.

Looking forward to ordering my brief-case (as below) in New Year.

Merry Christmas. 21/12/09

Just a short note to say Thank You.

I sent my order in friday afternoon and my goods [ briefcase # 18716 ] arrived sometime on saturday morning, great goods together with great service.
As I am someone who is the first to complain I feel I should also praise.
Thank you once again "old-fashioned service" at its best and I will not only be using you again but telling others.
Lets hope husband likes it now!

Regards
Valerie Baldwin 21/12/09
 Received the bag [ # 18548 ] today and i must say i am very impressed !
the look and the quality is superb,
this is a xmas present for my son who teaches English in Munich
and i'm sure the natives will be very jealous !!


Thanks again for your quick service.

George 16/12/09

The case [ # 18716 ] arrived first thing this morning, couldn't believe it got here so quick. I am very pleased with it thank you so much for your excellent service.

15/12/09

Hello,

I have received all three of my purchases and I just wanted to say how delighted I am with all three. The style and quality is exactly as portrayed on your website. I am really pleased with my briefcase, light and slim yet functional and stylish. I am sure my wife will love her Christmas present of the overnight bag. I now have to think what to fill it with! Likewise my son will be pleased with his wallet. I'm sure I shall be recommending you to many of our friends and colleagues in the near future.
Thank you very much. Excellent products and great service.

Regards,
Pat 10/12/09

Hi

Many thanks for the very prompt delivery of the briefcase [ # 131364 ] I ordered.
The quality is superb and I know that my wife will be very happy with her Christmas present.
Again, many thanks.

Best regards

Alan 10/12/09

 Hi

I placed an order for the cognac version in the end which arrived today
and I would like to just say how pleased I was with the help the gentleman gave me on the phone,
the excellent service and how quick the briefcase [# 3638] was delivered.

The briefcase is just right

Thank you very much for you help and service

Regards

Judith 10/12/09
Subject: New Zealand order


Friends,
My man bag 18410 arrived on the 7th December, and is truly more than expected! Excellent - fabulous - wonderful! Thank you so much for your very understanding and prompt service. Anyone asking me when they can get the idea bag, I'll be telling them where to go FIRST.
Happy & Blessed Christmas
Graham 09/12/09

 Hi Jocelyn,

The bag arrived yesterday and is absolutely marvellous.

Thanks.

Neil 01/12/09

Jocelyn,

Arrived this morning. Delighted with the case [ # 51346 cognac ] and happy to recommend the Leather Briefcase Co.

Many thanks,
Tom 19/11/09
Dear Andrew, Carol & Jocelyn,

I've just received a brown leather gladstone bag from you for my father's birthday present [ # 8810 S ].
Whilst it isn't fully unwrapped yet, I am extremely pleased with the quality (and colour!) and will definitely be using you again when I buy something for myself!

Thank you very much,

John 17/11/09

Dear Jocelyn

Many thanks for my order which I've just received, and am delighted with. [ Folio 18238 ]

Your service has been excellent and I will be recommending you to friends and colleagues. Thanks again.

Regards

James 17/11/09

 Hello,
This is was to inform you that I have received my order as planned.
Also, I would like to congratulate you and your team for the quality of service that I have received.
The ordering was really simple, the courtesy with which you you answered my questions during a phone call and last but not least the quality of the product [ # 187801 ] that I received.
Really outstanding product quality.
Again thank you so much.
This is a great family business that really stand up to its promises.
Please feel free to use this as appropriate in you site.
Alain 11/11/09

Joss

I ordered the Ashwood Cabin Holdall [HG4] on Saturday morning and have just signed for its delivery now. The item is exactly as described on your website and the quality seems to be faultless. Thank you very much for your exemplary service and be assured that I will not hesitate to recommend your company to my family and friends.

Best regards

Craig 10/11/09

Hi,

I just wanted to say how delighted I was with your very prompt
service and the quality of the messenger bag [#18516] I ordered for my husband.
Fantastic service all round and at very reasonable prices.
Well done.
Sharon - 03/11/09

I have just received my order. Excellent delivery service and the briefcase [#1929] is gorgeous. My husband will love it, its his Christmas present. Thank you very much for such a quality purchase.
Kind regards
Eunice - 29/10/09

Hi there,

already received - how mega fast is this service? Unbelievable - and amazing quality product, [ # 18716 ] for the best price i could find - very happy customer!

THANK YOU! -27/10/09

Just a brief note to thank you for excellent service!

I received my black "man bag" (17520) safe, sound and extremely quickly - a credit to internet shopping.

I have for many years been a loyal ###### customer - until they decided that they really don't want to do black in a style I liked despite a price tag of around £170.00, and that after having had it on order since July!

Your product doesn't quite have the same sort of quality feel as a ###### item but at less than a quarter of the price I can happily live with it.

Regards,

Stephen W. Nottingham - 23/10/09

Hi ya, I orderd a satchel [ # 1999] one day, delivered next day, excellent. Very good quality, good price,thank you.

cheers Richard - 21/10/09

Dear Sirs

I just felt I needed to thank you for the prompt service and the exceptional quality of the luggage I received today. [# 30655 and # 5345]

I also think that the prices are very competitive indeed and to my surprise both the suitcase and the briefcase had some extra items included. The last time I bought luggage like this was on a return trip from Italy a couple of years ago.
Once again thank you, and I will definitely check your site again.

Yours sincerely

Brenton 20/10/09

Hi.

Thankyou for your follow up calls to me.
I have realized that I bought my case from [ A.N.OTHER ] and not your store
so apologies for my mistake.
Ironically they are proving to offer poor customer service compared to you!
I wish I had bought from your store instead!

All the best
Paul  - 14/10/09

I write to thank you for your excellent service and product. I am delighted with my purchases [# 18548 & # 18178] which are of excellent quality and value for money.
Thank you very much


Kind regards

Lynn 14/10/09

Many thanks for the safe & speedy delivery of my order 14301 ! [ # G89 Gaucheros travel bag ]

I’m very impressed with your service & would have no hesitation in buying from you again, and in recommending you to others !!

The bag is lovely & will make an ideal Christmas gift for my husband – at last, we can get rid of his tatty old Guinness holdall !!!

Noelle 08/10/09

Thank you so much for your service when ordering my husbands bag, [ # 18548] he loves it! I will recommend you to others,

regards
Rachel 03/10/09

Bag [ # 18548 black ] has just arrived Jocelyn, thanks its great, a present for someone and just what I was looking for.

Kind regards,
Aoife - 01/10/09

Rec'd today.
[ # 16019 and # 18548 ]
I love them. You can add me to your pleased customers list.
Art , New York. (01/10/09)
 Thank you for the excellent service and I am simply astonished at the quality of the briefcase.
# VA 14
Recommendations will be granted freely!!!!
Thanks again
Phillip 30/09/09
Andy,

May I just say thank you to you and your company for a great shopping experience.

I ordered a bag [ # 18410 ] from you yesterday. I had found your website well laid out and easy to use but I always prefer placing the actual order in person. I phoned the order through. The call was picked up promptly and the order dealt with efficiently.

You promised next day delivery in the morning despite my order being placed around 12:30pm rather than before noon. That happened, excellent service and much better than my other recent experience of an online purchase and 'next day' delivery.

In particular I appreciated the extra information you add in the product description over and above the manufacturer's information. I am 6 foot 2 so your comments about strap lengths were very useful.

The product itself (a Visconti 'man bag') is everything you promised it would be. As a middle age man dipping a nervous toe into a whole new fashion experience I am actually looking forward to giving it its first outing.

Thank you once again, I look forward to my next purchase from you.


All the best,

Myles - 08/09/09

Hi

Received our Gladstone bag order today.....just delighted with the quality and service. Will definitely buy from you again.

Many thanks

Neil C 02/09/09

Hi All

Just received my V88 Leather Holdall, super quick service and fantastic product.

Thanks to All.

Steve ( Sidcup Kent ) - 02/09/09
Joss

My bag (HG4) arrived yesterday and I’m very impressed. It’s superb quality at any price but as I’ve seen it elsewhere on the web at over 60% more than I’ve paid, I’m very pleased.

Malcolm - 28/07/09

Good Morning

I am very rarely impressed these days by the standard of British retailing...BUT..I have to say that you win my award for Retailer of The Year.

I orderd this bag [ # M 7701 ] yesterday..it arrived this morning..and I am delighted..great quality,good value for money and I can`t wait for my next weekend away.

Thank you for your service and I will be back!!!

Cheers
Phil 25/02/09

Before placing my order yesterday - and I shop a lot via the Internet with living out in the sticks - I read your testimonials.

Here's another - your delivery was the quickest ever, and the Safari Bag I ordered is exactly what I wanted, THANK YOU!

Gill (Cumbria) - 06/11/08
Hi, I have taken delivery of the bag [Classic Messenger Bag 18548 antique brown £49.95], below are my thoughts, please feel free to use them as you wish.

Hand on heart, probably one of the best products I have purchased in several years. Had I bought this item from a city retail outlet, I would have expected to pay eighty pounds plus, and would have been happy to do so. The bag is both constructed and finished to a very high standard; someone has clearly gone to considerable lengths to source good quality materials. The stitch-work and lining are grade A, unlike some bags that skimp on the internal materials. The layout is also well planned, and the bag is able to comfortably contain two A4 files along with other items, without appearing cumbersome; the other zip pockets are well placed and of a good useable size, (the zippers are also of a high quality).

I imagine this bag will last for years, It looks fantastic from new, and will clearly look better, the older it gets; your photos do not do this item justice. Whether buying one for yourself, or receiving one as a gift, you would not be disappointed.

I will be shopping with you again, just as soon as I require another leather item. If all your products are this good, I think you will be trading for many years.

A friendly, prompt service, and a quality product; why can't more traders follow this example.
Thank you.
James - 21/10/07
This is just a note to say that I have been obsessed with your website for the past couple of weeks. For sometime I have been looking for some good leather travel and work bags. I ordered the Vaquetta leather travel holder in black (VA151). Its the travel holdall I have been searching for. Its a good size and I wanted a holdall that is always packed with a couple of shirts and ties for work, the weekend, shoes and toiletries, without having to run around the house and grabbing stuff to pack last minute. Now its already ready packed and either in the corner of the hallway or in the boot of my car for nights or weekends away. The leather smells pretty good and I have had people staring at it. A couple of days ago I ordered the 3045 Spikes and Sparrow 3045 tan messenger bag. It arrived today and the photo on the website did it no justice. This is one classy mans bag. It smells and feels good and its just the right size, not to big or small. This is a real high quality messenger bag, and I advice any man or woman to spend that little extra for this one. I would like to buy more of this brand. I guess some of my friends and colleagues, will be ordering this one. I would like to add that the delivery service is first class. All goods ordered reached the next day usually before midday. Its also easy to take deliveries at work. If I am busy the receptionist or someone can sign for it. Also spoke to Josh, he's prettty cool its was just like speaking to a friend for relative - nothings a problem to him. Thanks very much and kind regards to you all. - JMM - 26/11/08
 I ordered the shoulder bag #3045 late on thursday night and it arrived at work first thing Monday morning. Terrific delivery, especially as i'd just had a worrying time buying a watch over the internet. The bag itself is terrific, smaller than i expected which is great as i don't carry too much and, although i liked the bag, was worried that i would just be carrying around a lot of empty space.

Great quality workmanship from what I can see and the prices are amazing when compared to similar "named" products which are upwards of £200. I'll definitely be back for one of your larger luggage pieces and a wallet.

Thanks

Craig, Edinburgh - 24/08/09

I am writing to thank you for your excellent service. The briefcase and folio, which I ordered last night, arrived this afternoon and I am delighted with them.

Many thanks.
G. A. W. - 21/08/09

Hi Guys,

I just wanted to follow up and close out on my order by saying how satisfied I was with my whole experience with your company.

From order to delivery I was impressed by your methods, contact and courtesy, and when I got worried about delivery, you contacted me with information and assurance.

In addition to all of that, your product was magnificent, the quality, feel, appearance and value for money were world class.

Thank you to everyone at the Leather Briefcase and keep up the good service.

Kind Regards,

James - 20/08/09
I ordered a Visconti messenger bag yesterday at 1020, it arrived this morning. What excellent service. The bag is a present and so I was delighted to see that it was packaged securely and it was in perfect condition and just what I expected. I had already searched locally for this bag and it was more expensive, so will definitely recommend your site to others. In fact, one of my work colleagues saw it as I was unpacking it and has asked me for your website details.

Many thanks.
CE, Oxford / 12/08/09
Received my order yesterday [ # Visconti 18548 ] excellent quality, great value for money, will be ordering from you again.

Regards

Sean 05/08/09

I am just writing to thanks for sending my rolling case which arrived safely the day after my order was placed.

Many thanks for your very efficient help.

I am really delighted with the quality of the case, as indeed I was with the leather jacket I had from you several months ago

Again thanks for your help and excellent service. I will have no hesitation in recommending your company to family and friends.

Kindest regards,

Jonathan B North Devon  - 17/07/09
Andrew, Carol, & Jocelyn

I'd just like to say thank you very much for your super rapid delivery of my bag (style 8716), I was amazed how quickly it arrived. Excellent packaging.

Recently my Nan passed away and left me a small amount of money, I wanted to buy a quality Item, that I would use everyday, to remember her by and I am very glad that I chose to buy from your online shop.

When I opened up the parcel I was very impressed with the quality of the bag, far exceeded my expectations, my Dad uses a similar bag and his cost over £200, he is extremely jealous.

The quality of the materials and workmanship of the bag are both exceptional, well thought-out design with useful pockets and excellent overall feel to the bag.

I also like the way the you do not advertise the brand but let the style and quality of the products speak for themselves, an admirable policy and one that more companies should adopt.

I will definitely be recommending your website to my friends, family and work colleagues.

Dave W - 15/07/09
I would like to take this opportunity to say how pleased both my husband and I were with the products that we purchased from yourselves a few days ago. I bought my husband a "man bag" for his birthday and he was over the moon. He was particularly pleased with how well made the bag was, and it was everything that he was looking for! We also ordered a couple of credit card holders for each other, and I must say after much searching in various shops, you had just the product that we wanted. Once again it was well made and best of all both products were excellent quality and very good value for money.

We will definitely use your company again and certainly intend to recommend you to all our friends and family.

Keep up the good work

Kind regards

Mrs Christine D - 11/07/09
 Just wanted to let you know how pleased I am with my order. Both the Vaquetta Travel Holdall (VA 151) and the Leather Wash Bag (AW881) are of excellent quality and good value for money. I am so pleased I visited your website. The service was excellent, thank you. I would recommend your company to anybody and will definintely order from you again.

Regards.

Julie 30/06/09

Morning All

Just to say that I am extremely pleased with my new briefcase 13099. Really good looking and excellent value for money. Overall a great expireince with you from an inital phonecall enquiry to ordering on the web and the order being delivered within 24 hours. Keep up the goodwork and I would recommend your company without hesitation.

VBrgds

Steve - 27/06/09
 Hi,

Want to send a great big thank you to the gentleman I spoke yesterday, for all of his help. I received my order this morning [ # 17603 foloio ] and I am so pleased with it. The item is even better than I had anticipated, top quality and a great design, my dad is going to thoroughly enjoy his gift, it is perfect.

Due to my lack of attention to detail on your website I only ordered this item yesterday but needed it as a fathers day gift. The gentleman I spoke to yesterday was so friendly and helpful. As a result of his customer commitment, support and dedication I thankfully did receive my order and I am truely greatful. Please send my regards to the appropriate person.

Thank you again
Kind Regards

Sue H (a very happy customer) - 20/06/09
Do you realise this bag is worth about £300-400 at least ? Gosh, its really really nice. [ # 8810 Gladstone travel bag ]

Thanks for you great service, damn this bag is nice

Made my week !!!


Regards


Fungerayi - 12/06/09

Hi there,

I have just collected my bag [ # 410 shoulder bag, mocha ] and I am....speechless...absolutely delighted!
It is much more than what I have expected - excellent quality and design.
I missed my delivery and the person who answered on your line was so kind and helpful.
Thank you, it was absolutely pleasure to deal with you.
Valeriya - 11/06/09

Hi Joss,

I received my order today, it’s absolutely great. The service, the quality, and not to mention the delivery was brilliant. Will defiantly check out your other products when the need arises again.

I will recommend to all my friends and family.

Many Thanks.

Garry - 04/06/09

Joss,

Firstly, thank you for your recommendations, you are right I love the cognac colour, so pleased I had went with your professional sales judgement.

The following compliments are at your discretion to add to your testimonials page of your website.

Just to confirm I bought a cognac leather briefcase, one of those highly recommended style by your goodself/ sales department.

1. Superb high quality product, in fact much more impressive than up market high street store's leather briefcase products.
2. Very traditional english classic sales service, which is a dying breed these days.
3. Highly customer focussed and excellent telephone service.
4. High quality and authentic website, very impressive.
5. Delivery service is impressively fast.

Definitely will be returning to purchase other products in the future.

Kindest Regards,

CK, Reading 9/6/09
Dear Leather Briefcase Co. UK

I recently purchased a LARGE LEATHER GLADSTONE BAG, with WHEELS (in Cognac - code 30061) from you, and just wish to thank you for the prompt and efficient delivery. You will be pleased to know that the bag has already been put to good use and gone through several sets of baggage handlers.

What I really wish to add, is that this bag is an ideal shape for the over-head luggage racks on the Orient Express. The Wheels and base studs will secure it nicely, and you will be able to enclose a lot of items, whilst retaining manoeuvrability, and of course, stylish looks.

Thanks

David 23/05/09
 I wasnt expected this level of quality for this price. I couldnt be happier, thanks! [ # 3046 PC Messenger Bag ]

Col - 21/05/09
Re: Order number 12689 # 8716

Dear sir,

Thank you for your wonderful service and prompt delivery.

My bag arrived yesterday as promised and was in every way exactly what I wanted; I was a bit worried prior to the delivery as I would usually want to "handle" the goods prior to purchase.

It is rare in this day and age to encounter such good honest service, and your company has restored my faith in British retail!

I don't make a habit of writing such e-mails, but in your case I decided to make an exception as I though "credit where credit's due"!

Thanks again.

Rhod - 14/05/09

 That was impressive service! I ordered yesterday at 3.15 and received the briefcase this morning at 9.30. I am delighted with the case, the quality is first class and I'm sure my husband will love it!
Many thanks for your excellent customer care
Carol G

Thank you for your kind comments, and taking the time to contact us.
Very much appreciated on a wet Friday morning in London!

For your info we also run :-
www.laptopbagandcase.co.uk ... new styles to be added over the next few weeks
www.theleatherjacket.co.uk ....new ladies range / new mens styles including King Size coming soon

Same principles, good quality / low prices / prompt delivery.

Trust the briefcase is wll received, and gives good service.

Rgds, Jocelyn Ollett.

Hi Jocelyn

Just thought I'd let you know my husband was delighted with his case. He loved the colour and the fact that you can smell the leather!

I would be more than happy to endorse your company should you wish to have any testimonials from extremely satisfied customers. Keep up the good work!

Kind regards

Carol G - 17/04/09

Just to let you know that the Vaquetta "Cargo Holdall" I ordered on Saturday arrived on Tuesday as advertised - and to say that I'm very very pleased with it. Beautifully made, very sturdy looking and much better quality than those I've seen elsewhere at twice the price. Thank you ....

David 18/03/09

Dear Family Ollett

I have just taken delivery of my order and wanted to let you know that firstly I was amazed at the speed of delivery. I do a lot of shopping on the internet but this was outstanding. Secondly I felt I had to let you know how delighted I am with the quality of the goods.

I ordered the luggage as a present for my husband. He is a classic car enthusiast and his favourite one is a 1951 Jowett Jupiter in Racing Green with very awkward and little luggage space. The luggage will look very stylish when we are rallying and will also save a lot of grief when packing for a long trip - how to look decent for two weeks from carrier bags has been a bit of a problem!

With thanks
Jacqui - 11/03/09

Good morning
Thanks again for another speedy delivery of a first class product. [ # 140156 ]
I am delighted
Regards
Michael - 11/03/09
Jocelyn

The bag [ # 686 briefcase ] is absolutely stunning and very well made - it exceeded my expectations. A great product, great price & great customer service

thanks
Dave - 07/03/09
Just note to say how happy I am with my purchases.

Both bags [187890 & 2081] were top quality and above my expectations.

Exceptional value for money.

I have already recommended you to two other people.

Regards Kevin 02/03/09

Hi

I'm not normally bowled over by stuff I buy but I've just bought a VA7701 leather holdall from you which because it's dark green was sold off at £39.95 normally £99.95 as it is not proving to be a popular colour. I'm Chuffed to bits with it, smells of really good quality leather car seats and looks the bizz. Quality is absolutely fantastic and I can quite believe it is 100 Pounds worth.

It arrived the next day as stated.
Just a small suggestion which may or may not help you move these. I'm into cars and I feel if you changed the colour discription to British Racing Green (as you probably know there is no standard colour for this but the bag is not too far off the accepted colour), or possibly Racing Green and targeted the motoring sector I believe you would sell a lot more of these and may even be able to increase the margin. Forrest Green does not do it justice.

Thanks for the very good service.

Kind Regards,
Peter 21/02/09

Good afternoon
Many thanks for the speedy delivery of the above order
It arrived safely at around 1pm today and I am delighted with the purchase [ # 7520]
I will definitely be ordering again soon
Regards
Michael - 26/02/09
 Hi
I would like to thank you for the leather Gladstone Bag [ 8810 S ] I bought. What a beautiful bag it is, so well made. I am delighted with the service and the bag. It is for a gift for a friend who travels a lot and like to travel light. it's just perfect.
Thanks, I will tell all my friends about this site - fantastic
Regards
Lorna 09/02/09
Just to say thank you so much.
Bag [ MM100 ] safely delivered and looks fab!

Many thanks - much impressed with your service.

Cherry 17/12/08

Hi

Just a quick email to let you know how impressed I have been with your service regarding my order the brief case I brought [HD 27] was better than it looked on your site, the speed of delivery was exhalent and the value for money unbeatable, nice one!

Yours
Lindsay 15/12/08

Hello

I just wanted to thank you for the two leather man bags I have purchased from you during the past 2 months. They look so good that I will not use them when it rains.
Thanks again for the prompt service and delivery. I have recommened you to all my friends.

J H 12/12/08
 Hi just wanted to say a big thanks for the really prompt delivery of my recently placed order..(big xmas problem solved!). It's always a risk when you order on-line as you can never be too sure of the quality of the goods you will be receiving, the two bags I have bought are beautiful... THANKS
Chrissy  - 13/12/08
Dear Sirs, many thanks for your prompt service, we received the leather bag today! Very impressed, thank you!!!

Karen 09/12/08
My delivery arrived yesterday.
I was very impressed with the speedy service and the excellent quality of the VA151 bag. The leather and interior finish are beautiful and much better value than I have seen in the shops.
Thank you, that's one less Christmas gift to worry about.
Elspeth - 05/12/08

I would just like to thank you for the very prompt service and excellent quality of the bag [ # PE 200 ] I purchased.

05/12/08

 Very impressed with the shopping experience, product [ # 187853 tan holdall ] and speed of delivery.

Will buy again.

Many thanks

Simon - 27/11/08

Hello

I just wanted to say thank you for processing and sending my order so quickly. The bag [# HG4 ] is great and I am impressed with the quality. It will make a great birthday present for my boyfriend.

Many thanks
Melisa - 28/11/08
 I ordered the briefcase (8716) yesterday morning and it arrived today.
Looks great, but it's my Christmas present so it's now hidden away.
Thanks for such good customer service - I appreciated your prompt replies to my e-mails and I wish you continuing success. Please feel free to use this as a testimonial.

regards,

Colin 26/11/08
Received case and love it! Have forwarded your website to my team

Thank you!

Nicola - 26/11/08

Just wanted to write and thank you all for the first class service and quality of the order I put with you. Only ordered yesterday, received today and top notch goods.[ # 8716 ]

Although received at work will study the goods when I get home but from what I can see will recommend you to loads and loads of people.

Thank you so much again.

Kind regards
Jill - 26/11/08
My order arrived today,I am absolutely delighted with it,the quality is superb.[ # 3046 ]
Many thanks for your prompt service,my son will be very happy with his Xmas present!
Sandra T - 26/11/08

Dear Andrew, Carol & Jocelyn

Ordered 8548 - CLASSIC MESSENGER BAG late Sunday night
Arrived before 10am Tuesday morning
Superb looking bag, The price was brilliant for such quality
I will definitely pass on your details

Excellent service
Many Thanks

Andy, (Cheshire) 25/11/08

Hi Jocelyn

Just a quick note to say...

"Thank you for the speedy delivery of the bag I ordered from you. Really impressed by both the bag and The Leather Briefcase Company. You'll be hearing from me again!"

Feel free to use this on your site if you wish.

Best wishes

Tony 21/11/08

Dear All

I have just received my order and I would like to thank you for all your help.

I was after a briefcase/work bag for my wife and didn't have a clue as to which ones were suitable for a woman.

However, following a couple of emails to you, I was quickly pointed in the right direction as to which ones were suitable.

I placed my order at 11.30 a.m. on the Tuesday and it was delivered by noon next day. Unbelievably good service.

The briefcase itself is lovely, very good quality at a great price.

Once again, thank you for all your assistance and advice.

Regards

David W 20/11/08

Just a short note to say that I am impressed both by your service and by the quality of the Top frame briefcase [#11326] I have just taken delivery of.

Derek, Torquay - 15/11/08
Good afternoon,

Just wanted to say thank you for the lovely PC large messenger bag [# PE 200 ] that arrived today. I ordered it just before 10am yesterday and it has just arrived – very speedy! It is for an anniversary gift and I’m so pleased with it. The photos really do not do it justice. The leather is lovely and it is beautifully made. Very much looking forward to giving it as a gift!

Kind Regards
Joanna - 05/11/08

I would like to take the opportunity to tell you how impressed my husband and I were with the prompt and efficient service received.

The Briefcase [ # 13099 ] was purchased as a gift for our son and we are very pleased with the quality.

Thank you again for your efficiency

Mrs. J P - 01/11/08
 Hi, received the toilet bag yesterday and the two gladstone bags today. All three products top quality, thank you very much. Will definitely pass on your details.

Regards,

Andy - 01/11/08

Dear Joss

Received my order today, [ # 8410 black ] very pleased with the quick delivery, The Man Bag is superb quality and the price was even better .
Good to get something off the net that's everything it's advertised to be ,I will most certainly recommend your company to my friends and hope to buy off you in the future.

A Very Satisfied Customer,
Regards
Harry - 23/10/08

Hi Andrew,

Thank you for delivering the Slim Portfolio in Leather (WP106) I ordered from you on Friday in time for my brother’s birthday on the Saturday. I really appreciate you going out of your way to arrange delivery to him in time for his birthday, especially when it was ordered from you at the last minute.

He rang me to say he was really pleased with it and it was just what he wanted. He was really impressed that it was real leather. It was actually for his 30th Birthday, so I wanted to get something for him which he could use for a long time to come.

I will certainly recommend you to friends and associates.

Thank you again, for your great friendly service

Kathryn - 21/10/08

Just a quick EMail to let you know that the replacement shoulder bag has arrived safely in excellent condition. The real test of a company is how they deal with problems when they occur, and you pass with flying colours. The shoulder bag is of excellent quality, and is absolutely ideal as a "netbook" computer briefcase when used with a protective sleeve.

Thank you once again for the excellent service: I will definitely be using you again and recommending you to my friends and colleagues.

Best wishes
Hugh - 21/10/08

Dear Mr. Ollett;

The Cognac underarm folio, 17603, arrived at my home today so I thought I would send a short e-mail to thank you for the great customer service. Your company proved to be truly customer focused as seen in your quick response to quickly answering my questions, processing the order and shipping the folio. I was also very impressed with the quality of the product and would say that it exceeded my expectations. I do plan to be a repeat customer.
Thank you again for great service and great products!

Best Regards,

Dave - 16/10/08

Hi All

I have just taken delivery of my Leather portfolio with retractable handles and just wanted to let you know how delighted I am with it. The quality is superb and has the look and feel of something I would expect to pay an awful lot more for on the high street.

Your service throughout has been excellent, having contacted me by phone to advise of delivery and rearranging to fit in with me. This level of customer service is essential in business and is sadly lacking elsewhere.

Thank you once again, I will certainly use you again in the future and will recommend to friends and colleagues. I imagine I will be using this for many years to come.

Kind regards
Kirstie - 14/10/08

Dear All,
I have just received my order today [rolling suitcase and matching wash bag ] and wanted you to know how delighted I am with my purchases.Both are presents for my husbands birthday and I'm sure he will be equally as delighted.Many thanks for your brilliant servive and prompt delivery.
If I need anything else in leather I'll definitely be shopping with you again.
Thanks again
Julia - 17/09/08
Jocelyn

Further to my note an hour ago, the bag [# 18753 ] has just arrived with me and it's well worth the wait. It's beautifully crafted. Thanks very much.

Jim K. Belfast - 15/09/08

To Jocelyn Ollett
I am deeply impressed! As if in no time the bag arrived today [# 3045 ]and I am very pleased. Thank you very very much.
Best wishes
Marianne - 11/09/08
I love the case. Fantastic value. ( # 748 )

Thanks!

Nicolette {Totnes} - 28/08/08

Thank you for the fantastic bag (# 8410 ) which arrived a few hours after I ordered it.The quality,price and service is excellent .I will certainly be passing on word of your great webshop.

Best Wishes
David
- 22/08/08

Just received briefcase. ( #8119 cognac )
Fabulous !!

many thanks

Bryn 15/08/08

Just received briefcase. ( #8119 cognac )
Fabulous !!

many thanks

BF 15/08/08
Dear Ms. Ollet,

The bag that I recieved so quickly is excelent and compact.
I wish you a successfull future business and a lot of customers satisfied with a quality range of products that you offer.

Thank you.

With kindest regards,
Ales M. (Slovenia) - 13/08/08

Hi

Just received product 8410 shoulder bag, and have to email to say what a fantastic service only ordered it at 4pm yesterday, better still not only is the speedy service fantastic the bag itself is of such fine quality and has all the hallmarks of much more expensive high street products, but which are in reality in my opinion far inferior to the one I received form you this morning; I doubt if I will need to replace this bag for many years which again makes it such a good bargain, I will have no hesitation in referring people to your company, and wish you every success in the future

Best Wishes
Norman - 12/08/08

Dear Jocelyn Ollett

I received the briefcase [# 8716] from you today, and I'm very pleased!
Thank you very much for your very fine service and a high quality product.

Best regards,
Hanne-Luise DENMARK - 01/08/08

 V6 - SMALL FLIGHT BAG-

Thank you for an excellent service and an excellent product.
It is exactly what I had wished for, the descriptive photographs
were brilliant - the product even better!
Next day delivery what more could we ask for - Thank you.

Kind regards

Clive - 09/07/08

Hi folks,
What a service, could have mentally said thanks, but thought this would be better. Your website does not do justice to your products
The bags received are stunning. And your 'Old-Fashioned Service' can only be admired as second to none. Many thanks for your kindness and courtesy.
The two young girls who will receive these bags will feel much the same when I tell them. Once again many thanks.
Kind regards
Ron  - 08/07/08

 Thank you, for such fantastic travel holdalls, and superb delivery and communication. I cannnot believe how you can deliver such great quality at this price.

Many thanks, Ally - 20/06/08

Just to say the folio (# 4941 cognac ) arrived today. It exceeded all our expectations, it's just perfect.
Many thanks,
Angie  - 14/06/08
This is just to say that I am very pleased with my order for one leather travel holdall V151.

It arrived promptly this morning (Thursday) having only ordered it Tuesday evening.

We don’t often get such good delivery and I was grateful for not hanging around several days waiting for it to come.

I will be using it over the weekend for a trip away and I am sure that everyone will be aware of the lovely warm leather feel and smell.

Thank you for your service.

Regards
Gina - 05/06/08

Andy,

Case just received this morning! [ # 8190 black ] Fantastic service, and a really beautiful product at a great price.

Thanks so much

Amanda - 02/06/08

Hi

I’ve just received the Messenger bag ordered yesterday morning for my husband’s birthday, I’m delighted and I think he will be too.

Fantastic quality I think I’ll be buying one for me...

Thanks and Best Wishes
Gill - 30/05/08

Just wanted to say excellent quality and excellent service from you guys would recommend your site to all !

Regards

Marie - 23/05/08

 Hi,
I just wanted to say a huge 'Thank You!' for a fantastic service! The bag I ordered on Thursday was delivered the next day, well packaged and secure.
By the way, the bag is excellent too! Keep up the good work!
Best regards,
Jo

Jo - 19/05/08
Hi

I would just like to thank you for the unbelievably fast delivery you have provided regarding the briefcase ( # 929 tan ) I ordered. The case is of excellent quality, exactly as described and at a very reasonable price. I am extremely pleased with it.

I can thoroughly recommend your company and service and your website is now listed on my 'favorites',

Many thanks
Brian - 14/05/08
Can I just say how impressed I am, having ordered a £29.95 manbag from yourselves.
Ordered it on Sunday night at 8.00pm received it Tuesday am, and what a superb item it is.
An office colleague was very impressed, guessing that the bag was, believe it or not around £400.00 !!!!
Thanks, will definitely recommend and use you again.
Eamonn - 14/05/08
Dear Sirs

I have this afternoon received my ladies briefcase [ # 8119 cognac ] and it is quite simply the most gorgeous thing I've seen in ages!!!!!! The smell is intoxicating too..........
With best wishes

Kate - 02/05/08

Good Afternoon,

Just wanted to send you an e-mail thanking you for the fantastic service and product.

I ordered a deluxe suit carrier ( # 70085 ) with you on Monday evening around 21.45, after spending a couple of hours deliberating over it. At 9.15 this morning (Wednesday). I received my goods in time for my business trip this Thursday..

I am more than happy with the suit carrier, it is exactly what I have been looking for but been unable to find in the shops.

Your delivery, packaging, communication responses and most importantly product are first class.

I will defiantly use your company again and will recommend you to colleagues and friends.

Once again many thanks.

Regards
Andrew W - 23/04/08

Hi,

I just thought I'd write & let you know just how impressed I am with both your service & the bag I purchased from you.
I ordered online at about 10.20a.m yesterday & received it today just after lunch..Fantastic !
The bag is for my father who is a young 74 on Friday & registered blind..I have bought it so that he can carry all his necessary bits & pieces about without having to go through all his jacket pockets every time he's out & I know he will love it..very good quality & great price.

I would certainly use you again ( in fact I wish I had found you when I was looking for a suitable bag for my stepson who embarked on a gap year last November ! )

Many thanks & again, well done.

Kind regards,

Karen K - 09/04/08

Dear Sir

I would like to thank you for such a smooth transaction on a product I bought from you
(Item No 3603 - DELUXE QUALITY LEATHER FOLIO) I am absolutely delighted with your service. I placed the order at 15.40 on Wednesday and it arrived 8.45 the following morning. I am absolutely delighted with the product I would expect this leather folio to give me many years of service seeing the quality of the leather.

Hats off to you and your company and I will certainly be using you again.

Kind Regards

Paul L - 26/03/08
Dear All

Just a quick email to say my cargo holdall has just arrived and I am absolutely delighted with it.

I will recommend you without hesitation to anybody and everybody.

Many thanks

Guy T - 26/03/08

Dear Sirs,

Just a quick note to say many thanks for your prompt service and attention. It's the first time I've ordered from your store and things couldn't have gone smoother. In fact I've already recomended you to a colleague. Sometimes people do not hesitate to complain when things go wrong but very rarely take the time to compliment on a "job well done". Many thanks once again.

Kind Regards
James - 18/03/08
V14 Tan Briefcase:
Received today, very happy with the product.

Regards
Chris - 18/03/08

Thanks for the prompt delivery of my ladies briefcase. I am delighted with it. Quality is superb and I love the smell when I open the boot of the car to take it out!
Regards
Sharon 17/03/08
Good afternoon,

I have just received delivery of a Black Leather Messenger Bag, Style 47294 and would like you to know, how pleased I am with the quality of the bag and your superb service.

Many thanks,
Brian 11/03/08
Dear Jocelyn,

I am delighted to tell you that the briefcase arrived 30 mins ago and is now boxed, giftwrapped and ready to be presented this afternoon.

Thank you very much for your excellent product and truly outstanding service.

Kind regards
Sarah - 05/03/08

87853 - VAQUETTA HIDE LEATHER HOLDALL:

Arrived today,

Even better than I imagined.

Thanks,

Phil - 04/03/08

 Dear Andrew,Carol and Jocelyn Ollett.

I would just like to say that it has been a pleasure doing business with you, I am highly satisfied with the case and the same goes for your communication to me.
Also the quickness I took delivery of this item, superb.
Thank you all very much, and if I should need anything else in your products it will be the first place I will look.

Thank you all once again.
Kind regards
Bernard - 28/02/08
Hello

Just to advise the bag arrived first thing this morning and I am absolutely delighted. Look forward to doing future business.

Many thanks

Collins - 25/02/08
Joss

Just received Attache´ Case, it’s exactly what we wanted. Many, many thanks for your help – and such prompt delivery.

Vivian - 25/02/08

Dear Leatherbriefcase.co.uk
Can you please add mine to the list of glowing testomonials that you have! As they all say 1. The quality far exceeded my expectations. 2. This was a last minute present for a son, who thanks to your brilliant delivery service is now the proud owner of a very beautiful bag. 3. I could not and would not have found something at such quality at this price in any of the High Street stores - and Edinburgh is not short of 'upmarket shops'. 4.So finally can I say thank you for 'making' someone's birthday with a very special present.
best wishes
Fran - 24/02/08
Joss,

To say I'm happy with the case would be an understatement.

Thanks for your help,
Adrian Hall - 22/02/08
HELLO ANDREW CAROL @JOCELYNE.
MANY THANKS FOR THE FANTASTIC LEATHER BRIEF CASE NO 87801. I AM CHUFFED TO BITS WITH IT... AND VERY GOOD VALUE FOR MONEY... I COULD HAVE GONE ALL OVER ENGLAND AND NOT HAVE FOUND ONE HAS GOOD.
CHEERS LES - 21/02/08
 Hi all

Just wanted to say a huge thank you for all the hard work and effort you applied in getting me the briefcase ( #8190 ) that i had ordered at such short notice - my partner absolutely loved it!!!

Thank you so much
Kind regards
Laura - 11/02/08
Can I congratulate you on a the fantastic quality of the brief case, I'm sure that future business is assured.

Kind regards

M S - 07/02/08

 Subject: 1929 Leather Briefcase

This was bought as a Christmas present for my husband. It was delivered within 24 hours of ordering and the quality is excellent - beautifully crafted and finished - it exceeded my expectations. He is absolutely thrilled with it. I will be recommending your site to friends and may well be back for more myself !!

Geraldine - 16/01/08

Bag arrived at 11.30. Wonderful service and beautiful bag. Very pleased with your service. Will use your site again and highly recommend to friend.

Stuart S - 28/12/07
Dear Sir/Madam,

The briefcase ( # 87852 tan ) arrived safely. I am very impressed with the quality, value for money and the quick delivery.

You've got yourself a walking advert!

Best wishes

R A - 24/12/07

Dear All

Just a short note to say ‘thank you’ for your excellent service. I don’t normally internet shop, preferring to see what I’m buying but couldn’t find anything locally that completely fitted my requirements. Your web site caught my eye straight away with the picture of some great looking bags. Your description of the item I purchased was spot on and accurate. I was sceptical that the delivery would be as good as stated with Christmas just around the corner, but absolutely no problem. Best of all - a great price for a quality item. I really can’t find fault and will definitely keep your site in my ‘favourites’.

Regards Barbara - 12/12/07

Hi
Just received Man's Shoulder bag 18410 in Antique Brown.
A beautiful piece of craftsmanship that is easily as good as described.
The quality of the leather and internal fabrics is outstanding and I expect that the bag will give many years good service. Zips and fixtures and fittings are all of the highest standard as is the attention to details of design and > construction. This bag is strongly made, well stitched together and I'm certain will age well. I'm delighted!
Clearly, the people who make your products take great pride in their work and deserve to read the many comments of praise.
And... delivered within two days of order!

Thanks and very best wishes
Nick 05/12/07
Dear Jocelyn

I write to thank you for the prompt and efficient service provided by the Leather Briefcase Company. After our conversation yesterday, I have just received (before 9am) the 30354 style PC briefcase.

Top marks for quality and service. I am sure I will be looking for an overnight bag to match and would definitely recommend your company.

Thanks again

Ruth 11/12/07
hello

I would like to thank you for the recent order that I placed with yourselves for a large holdall, May I firstly thank you for you prompt delivery and helpful website, but most of all I am overjoyed with the goods that I have received they are of excellent quality and value and I will most certainly be recommending you to my friends.

Regards Mrs J 04/12/07

Hi There,

Just to let you know I have now received my product, and to add some feedback on the product "Very Pleased and highly Delighted with the product # 87801 value for money My ONLY regret is why didn't I come across The Leather Briefcase.co.uk sooner. Bookmark this site guys and spread the word" Thank you again.

Sincerely Yours
Timi 30/11/07

Good Morning
I rang yesterday for some advice about luggage and subsequently ordered on line as above.
I would just like to thank you for the excellent service, having received the goods within 24 hours.

How wonderful that we still have a Company that cares about customers and does what it says on the Website.

Regards
Lesley 29/11/07

Dear all

I bought my first bag from you two months ago (large shoulder bag) and I've
just received my second purchase this morning (messenger bag).

Again I'm really impressed with the quality of the bag, the price and the
prompt delivery. They truly are lovely bags.

I just want to add for you women out there - even though they're described
as 'men’s' bags, they really are unisex. They’re classic designs that won’t
date. On seeing my bag, I have had nothing but compliments from my female
friends, and they are surprised when I say that it is a man’s bag.

Any tips on how to care for the bags, please?

Many thanks,
N. Jones, North Wales - 28/11/07
(PS You're welcome to use this on you testimonial page)

Good afternoon

I was amazed to receive the black bag this morning which you so kindly sourced for me and for which I only sent the cheque of to you two days ago!
I always feel I am taking a risk when dealing with a company found on the internet as one never knows what sort of service they are going to receive, but I have to say both times I have dealt with your company I have received amazing service. The first time you very kindly took back a bag that my husband decided was too big when it arrived and replaced it with the smaller organiser bag, and this time, some six months later, you supplied the same bag in a different colour even though it is no longer on your web site. I have to admit when I emailed you asking about it, I was only half expecting a fruitful outcome and thought I was going to have to scour the shops to find a black bag for a Christmas present.
So, many thanks for your helpful and truly efficient service.
Kind regards.
Tina Walker 25/11/07

Good afternoon, Jocelyn.

I want to thank you again for your courteous and quick responses to my emails. I received the product today (much quicker than expected). Sometimes, items shipped to me within my own country take longer than the week it took for your item to come to Florida from the UK. I am absolutely grateful.

I absolutely love the classic messenger bag and I'm sure my friend will enjoy his Christmas gift. I like it so much, I may have to order one for myself. It's perfect.

Thank you again.
Have a wonderful day!

Barbara 16/11/07
I read your testimonials with interest and a little cynicism, they looked too good to be true.As there was little choice of briefcase locally I decided to try The Leather Briefcase Company. Ordered on Sunday morning, case arrived on Tuesday. Style 1929. It far exceeded my expectations for quality and value for money. The nearest locally was £140 and would have been a 40 mile round trip. Well done another satisfieed customer! Thank you.

Simon - 06/11/07

What a nice way to start the day.
Frankly when I read those testimonials I'm amazed...I don't think we're that good, maybe it's just the lack of choice and service standards in the High Street?
May we use your email in our testomonials please?
Thank you for your kind comments, and sharing them with us.
Rgds, Ollett family. - 07/11/07

I would be more than happy for you to use my mail in your testimonials. Its so nice to find a company that actualy does what it says it will do!

Simon - 08/11/07

Jocelyn
Just a note to say the x2 briefcases ( # HDPC 27 ) arrived on Tuesday as promised. They are great, good size, quality leather and the antique finnish is excellent.

Can I just take this opportunity to say it has been a pleasure to do business with a company that obviously consider that customer service is paramount and that the majority of people are honest. The quality of service, speed of delivery, friendly communication and the quality of the product have restored my faith in human nature!

Many thanks I am sure my son will be very pleased with his birthday present and the other is my Christmas present from my other half....so I have to wait until Dec 25th to be surprised at how good a briefcase this will be.......:-)

regards
John - 14/11/07
PS please feel free to quote me
Dear Jocelyn,

I received the briefcase (#8190 cognac) on Tuesday and my husband is very happy with it, it really looks the part. It's a great gift. Also, thank you for the black portfolio, it was very kind of you to send that on. It has been lovely to deal with a company who cares about customer service.

Regards
Jo 01/11/07
 Dear all

Thank you very much for the extremely fast delivery time of my pilot case. Ordered it at 9:30 yesterday and it arrived before 9:30 this
morning in A1 condition. Product as expected and good value for the price paid. Would definitely use you again/recommend you to others.

Thanks again
Best Regards
Kevin 01/11/07

Your bag arrived today just as promised – and it is excellent. Well done.

Tom Potter 31/10/07

Jocelyn
Greetings. Bag received. All is well. It is exactly what I had hoped it would be. I often find it difficult to purchase stuff over the internet and I am filled with trepidation after I have placed the order. What a pleasure to open up a package and find that one is going to enjoy one's purchase for many years to come. My bag is a well crafted piece. Thank you. Now my wife wants one. (sigh). ''Pennies in a jar,'' I tell her.

Kind regards
annesh - 31/10/07
Dear Jocelyn,
Thank you for sending the bag so promptly, the bag is great and the service has also been excellent.
Kind regards
Tamsin 27/10/07
hi jocelyn -

recieved the bag today, less than 24 hours after placing the order. great service, great product, great price.

many thanks for your prompt help and delivery.

ben (19/10/07)
Dear Leather Briefcase Co,

Thank you for the very fast and efficient delivery of the Man’s leather shoulder bag No18410. I have been looking for a bag in all the shops in Sheffield including Gap and John Lewis, until I found your company on Google.

The quality and design of the bag was first class and just what I wanted, the price was at least half that I have seen in the local stores.

I will certainly recommend your company to all my friends.

My wife made the comment that she wished that you sold ladies hand bags the type of styles you find on the continent, like the back pack style.

Kind regards - Peter - (18/10/07)

Dear Leather Briefcase Co,

Many thanks for my 18570 - MAN'S LEATHER SHOULDER BAG which arrived first thing this morning. Your service is excellent, the quality of the bag is excellent and I highly recommend you to anyone considering a purchase from your company.

Keep up the good work and I hope your business flourishes, because it deserves to.

Kind regards,
Tony (19/09/07)

My cabin bag arrived, and I was quite staggered at the quality of this leather product per se...and even more, for such a low price. I will certainly come to your website for any future leather purchases.

Regards Terry (18/09/07)

Hi there

Recently bought the 1929 for my son for his new job. The briefcase [ #1929 ] is excellent quality and arrived next day. Can’t ask for more than that!

Thanks again
Brian (16/09/07)

Jocelyn, I received my briefcase [ # 3099 brown ] and am really delighted with it. Thanks for the promt and efficent service.

Kind regards. Jocelyn, I received my briefcase [ # 3099 brown ] and am really delighted with it. Thanks for the promt and efficent service.

Kind regards. David (16/09/07)
Jocelyn,

My V151 bag arrived today as promised. I have to say that the pictures on your web site don't really do it justice. In the flesh it really is an attractive piece of luggage, based on high quality leather and built to last. I'm really happy with this and this alongside the washbag gift (I'd been dithering over this so you must have read my mind) has made my day. I'm looking forward to ordering from your company in the future as this type of quality and service can't be beaten.
Regards, Adrian (10/09/07)

Dear Andrew, Carol & Jocelyn,

I’ve just returned home to find a replacement briefcase for the one I reported to you as faulty. Thank you very much for your swift and direct action – excellent service.

I strongly believe that what makes the difference between a good company and a great one is the way in which they handle a situation when things don’t go quite as planned for the customer. You have demonstrated that you are on the way to becoming a great company – you certainly live up to your claim of ‘old-fashioned service’.

Well done, thank you again, and I wish you well for the future.

Sincerely
Peter (05/09/07)

Hi Jocelyn

Thanks for keeping in touch and letting me know when the new stock came in. The bag is beautiful and delivery was very fast. An internet company with a personal touch, a nice shopping experience. Keep up the good work!

Best regards Anna (25/08/07)
I have just taken delivery of my new medium cognac Gladstone ( # 8810 ) and I am completely delighted. The pictures on the website don't do it justice, it is quite lovely indeed and your customer service is exemplary. I just had to let you know that you have put a smile on my face and I won't hesitate to recommend your company to family and friends!

Rebecca B (24/08/07)

Thank you for efficient service - brilliant briefcase ( # J 150 tan ) backed by great service

Regards- George C (23/08/07)

Dear The Leather Briefcase Co.

Just Mailing you to say Thank You for the Prompt and Effecient Service!

Also Very Pleased and Satisfied with my New Briefcase! ( # 87846 tan )

Thank You,
John S (23/08/07)

Hi,

I am writing to thank you for your impeccable service with regards to my order of the slim-line leather satchel-style briefcase (18716). I eceived
the order this morning and I'm delighted with the product. The bag is beautiful and of outstanding quality and it was gorgeously presented. It has been bought as a gift for my friend's 21st and I know she will love it. Once
again, thank you very much. I look forward to shopping with you again in the future.

Many thanks!
Emma A (21/08/07)

Dear Sir/Madam,

Thank-you so very much for your prompt despatch of my order.I was delighted and amazed, despite reading the testimonials before ordering of such incredible service.I ordered on thursday afternoon and on firday morning my order arrived.I had anticipated it would arrive on Monday at the earliest.I have made my purchase for my husband as a wedding anniversary gift tomorrow and I know he too will be delighted.

With grateful thanks,
Amanda (15/08/07)

Hi,
I have today received my leather messenger bag (18548) and aside from the extremely prompt delivery time, I’m very happy with the product itself. I have been looking for a new bag for some time, and the next best alternative was over twice the price and not as nice. I will have no hesitation in recommending you and it is likely that I’ll be using your services again. Also, just to let you know you’d have at least 1 order straight away from me if you made a similar bag that was larger (with a longer strap).

Thank you again and keep up the good work – you give internet retailers a good name.

Cheers
Nick (02/08/07)

Hi Good Morning
Just a quick thank you ,my order has arrived, and in less than 24 hours and its onderful.......I am so pleased with the briefcase and can't wait till we can give it to our Daughter this Thursday when she Graduates.
Once again thank you very much ( # 2509 black briefcase )
Regards
mrs m (17/07/07)
Hi,

I received my order yesterday and would just like say thanks the great customer service you gave me re. delivery and reserving the bag for me. I had high expectations given the comments from other users, and these were well and truly surpassed when I received the bag, it really is awesome. ( V 88 tan - travel holdall )

Thanks again,

Phil (17/07/07)

Dear Sirs

May I thank you for your extremely prompt Delivery service. I placed my order late yesterday afternoon and received a call from my mother at lunch time to say the parcel had been delivered!

once again many thanks

Yours faithfully
Deborah (13/07/07)

 Hi

just to let you know my messenger bag (# 47294) has just arrived and it is really lovely well made and finished, excellent quality and very fast delivery most impressed with your service thank you very much
Amy (10/07/07)

I'm pleased to report that I've just got my medium-sized gladstone. Thank you so much for the quick turnaround. It's a gorgeous design and perfect for my needs.

Incidentally (and I'm sure this is a familiar comment from your customers) a few people have asked me about the bag already so you could well get some repeat business!

Thanks and best wishes, Laura (28/06/07)

 Hello

Re Order 2086, Style 1255.
Just wanted to say thank you for prompt delivery of my document briefcase, the leather is gorgeous - I looked for hours for the case for an interview next week and it's perfect!

Thanks
Melissa (22/06/07)

Dear Sirs

I was extremely surprised and delighted when I got home at lunch time to find that my new messenger bag had been delivered barely 24 hours after placing the order.

May I say that I am more than pleased with the quality of the bag which in reality is better than the picture on your web site.

Thank you for your speedy attention to my order and rest assured that I will not hesitate to use your services again when the occasion arises.

Regards and best wishes

Bob W (15/06/07)

Dear Sirs,

I would just like to comment on your prompt service and delivery. I ordered item # 537 Dark Brown on 30/05/07 and I had delivery of my item next day. The item is of superb quality and I am really delighted with my purchase.

You would definitely have my custom again. Thanks to the team there at theleathertravelbag.co.uk. Keep up the good work.

Best Regards
James McK (07/06/07)
Hi Joss
Just to confirm that the bag arrived this morning. I agree, the tan is perfect!
Thanks again. It's been a pleasure to find an on-line retailer prepared to engage and to go a little bit further...
You will probably hear from me again - that's not a threat. Your page is now well and truly bookmarked and I won't hesitate to recommend you.
Colin S
(a satisfied customer)
PS - If you want a testimonial to place on your site, please feel free. (07/06/07)
I HAVE RECEIVED THE BAG TODAY. THANKS A LOT FOR SUCH AN EXCELLENT SERVICE.
THE BAG LOOKS GREAT TOO AND ACTUALLY FITS THE BILL PERFECTLY AS A DOCTORS
BAG. THANKS ONCE MORE.
DR SUSHANTA B (02/06/017)
Many thanks for the excellent speed at which this purchase was dealt with. My husband is really pleased with his gift and I will certainly recommend you to friends. Thanks again

Fiona (31/05/07

Hi there, I just wanted to thank you so much for the quality and promptness of my order. The bag ( #7520 cognac ) is to be part of my gift to my husband on our 40th (Ruby) wedding, so the colour of the bag was a real bonus. Once again may I comment on the wonderful quality and workmanship of the bag.

Cheers, Ann (30/05/07)
I am extremely pleased with my briefcase. Thank you. (# 8119 dark brown)
A bientôt

Estella (25/05/07)

Jocelyn,

Just wanted to say thank you for the excellent and speedy service. I do a daily commute into London and have been looking for the perfect travel bag. At the weekend I spotted a shoulder bag in a local leather goods store reduced from £90 to £80 and was very tempted to purchase. Thankfully I resisted and found the identical bag (V6 - LEATHER ORGANISER - MESSENGER BAG) on your website for under £60, which even with postage is still an amazing saving. I placed the order just after 4pm and the bag was delivered before 9.30 the next morning! I have to say that is a brilliant service.

The bag is fantastic. Soft but sturdy leather and beautiful to look at. What you can't tell from the pictures is that the small handle is re-inforced inside with a metal plate which runs along the top of the bag (and down the side to meet the strap) which means the bag keeps its shape even when heavily loaded and definitely feels very secure. And what I hoped for, but didn't expect, is that the bag is free standing and so doesn't fall over when I put it down which is great for commuter train travel.

This email has been written so that it can be used for a testimonial (hence the obvious over-description), and I could go on but will stop now and just say a big thank you. I will be back on the site looking for luggage later in the year.

regards,
Caroline (15/05/07)
Dear Sir/Madam,

I have just received item # 5210 and felt compelled to write this email as a commendation of the service and exceptional quality of the item - it has truly exceeded my expectations.

Regards,

Asif (16/05/07)
Hello,

Just a quick email to say that I received the large Gladstone Bag in Cognac ( # 8810 ) yesterday morning. It was for my husband's birthday today and he is absolutely delighted with it, thankyou so much.

Thanks again for the superb service and we will definately use your company again in the future

Kind regards,

Melanie - Bristol (10/05/07)

Just a quick note to say thanks for the prompt delivery of my V14 briefcase. I ordered the item Friday PM and the delivery agent was at the house early AM on Monday. The pictures on the website hardly do the quality of the item justice and I am delighted.

Thanks and regards,
Bruce (01/05/07)

Just received order (the day after I placed it) - absolutely as described on the web - very nice indeed. Great service - many thanks!

Sara (24/04/07)
Dear sales@theleathertravelbag.co.uk,

I have received my briefcase (# 47298 cognac tan ) this morning - that was bloody quick! Excellent service and it is perfect. Thank you.

Raz (20/04/07)
Dear Sir,

Bag ( V151 tan ) received lunchtime and very impressed, both with the bag (excellent looking bag for the price) and your Service. Thank you for returning my initial phone message and for following up again today to confirm despatch. Very happy with my purchase.

Many thanks.

Paul (20/04/07)
Please feel free to use this e-mail as customer feedback

Hello there,

I recently bought a briefcase style 3099 from you. It was of excellent quality and just how I had visualised it. However, even though it is a large computer briefcase, it was not roomy enough for my needs. So I returned it yesterday and ordered a V14 in its place, which arrived today. I cannot begin to describe how pleased I am with this purchase (v14). It is EXACTLY what I was hoping for. The main this is that it is roomy. Great for all people who need bags of space in their briefcase, no pun intended. Its casual style too is appropriate to my work environment. In a word, I was simply ecstatic at this purchase. Please, please do a roomy messenger bag in the same leather … it will be a winner, I can guarantee you. Also, have you thought about doing things such as pencil cases and so on? Just a thought. :-o

Kind regards

Frank (05/04/07)

Dear Sirs,

I recently purchased a model 3099 Cognac leather briefcase.

It arrived a day earlier than expected, really speedy service!

I am delighted with the quality and particularly with the price.

Best regards,
Michael (03/04/07)

May I say how delighted I was with the briefcase ( # 9860 dark brown ) I ordered this week both in terms of its quality and your speed of response. It was ordered online on Monday 26th March and was delivered at 7.45am the following morning Tuesday 27th March to my home address.
Many thanks for an excellent service.

John (29/03/07)
I would just like to thank you for your prompt response to my order on Wednesday received today. The holdall is gorgeous, just what wanted .

Thanks

Julie (22/03/07)

Morning All,

I have just received my order this morning and just wanted to say thanks for the great product and service, will definitely be using your company again.

Thanks again
Andrew (14/03/07)
Hi Jocelyn,

I just wanted to let you know that I have just received my order. The bags
are beautiful and of the highest quality as you described. (# 533 and #
1279 )

Thank you very much for your very fast and efficient service! Also, many
thanks for the beautiful gift, which was a complete surprise!

Thanks again,
Jo (07/03/07)

Jocelyn,

I received my Slimline Leather Briefcase 32157 and I have just recommended you to a client, my comments were:

“Excellent service, quality products and very competitive prices”

It was a pleasure buying from you; without doubt I will be again.

Many thanks

Regards,

Sim (06/03/07)

Dear Sir or Madam,

My bag arrived safely (# 8810 L black ) and it is truly magnificent. I’m delighted and it’s received a lot of attention from my friends. You can expect at least one new order for sure in the next few days from an admirer.

Thanks once again.

Martin (02/03/07)

Hi all

I have just received my V151 Travel Bag.

Absolutely fantastic! Wonderful quality!

Regards
Brian (26/02/07)

Thank you for my briefcase, which i recd within 48 hrs....that's service!

Briefcase is exactly what I wanted and more!

Thanks again.

Narendra (23/02/07)
Dear Jocelyn,

Received my order today ( V 151 tan travel bag ) and very impressed with the quality, I'm sure my father in law will be too - it's his birthday present tomorrow! I was also very impressed with the price.

Thank you so much for being "old fashioned" it makes such a pleasant change, I will have no hesitation in buying from you in the future and indeed I will recommend you to all I can.

Really appreciate your service.

Regards,

Melanie (06/02/07)

Dear Mr Ollett

I have received my leather travel bag V88.

I am really pleased with the quality and prompt delivery.

Many thanks
Scott (02/02/07)

 Dear Jocelyn

This email is to acknowledge receipt (yesterday - 25.01.07) of my Briefcase # 47298 (order number: 1230/ Invoice no: 30297).

May I say I am delighted with the quality and delivery service - absolutely first class - thank you!

Regards,
Corin (26/01/07)

Fabulous service! The bag ( J147 XL safari leather holdall ) arrived with great speed and is even better than I had hoped. Classic style and superb quality. Saw a smaller bag of greatly inferior quality in John Lewis last week, it only cost £60 more! I look forward to doing business with you again.

Ross (25/01/07)

We have received our order today,( V 88 tan travel bag ) very pleased with the quality and faster than fast service. Would definitely recommend your company to others.

Many thanks.

Pamela (24/01/07)
I acknowledge receipt of the briefcase ordered. ( #5462 )

Thank you for your prompt despatch of this item and can I say that having been looking around for a new briefcase for sometime now, I am absolutely delighted with this case.

Ordering from your web site was so easy and it is a shame I did not visit this before visiting a large number of high street outlets with little success.

Finally, can I say that being 'old fashioned' and believing in a courteous service is far from being a bad thing, in fact it is very refreshing in these days. I certainly will be recommending you to friends and work colleagues.

Wishing you continued success.

Keith (18/01/07)

Hi there,just want to say how impressed I was with your speedy delivery of the briefcase I ordered for my husband's Christmas present;it is of excellent quality and he is delighted with it.
With many thanks

Judy (16/01/07)

I ordered a case on the afternoon of January 9th 2007 and it arrived in first class condition with excellent packaging on January 11th 2007. Your service is second to none and the bag is excellent representing tremendous value for money. I won’t hesitate to recommend you to my friends, family and colleagues.

Thanks again. Regards,

Stephen (12/01/07)

Thanks for the safe and quick delivery of the travel bag.

It arrived in perfect condition and has made someone very happy.

I would definitely use this store again.

Many thanks
Kindest Regards
Zoe (10/01/07)

My order for the leather travel bag was delivered to me today. Just wanted
to let you know it has been received safely & i am very happy with it; I wont hesitate to purchase from you again or recommend you to my friends... thanks for the great service

regards
Wayne (05/01/07)

Hi There and Merry Xmas,

Just been given a stunning cognac leather briefcase as present from my mother. She ordered it on Tuesday 19 December and it arrived on the 21 December 2006. Quality is absolutely fantastic and we will definately order from you again. Service and quality is absolutely outstanding!!!!

Regards
Joe M (25/12/06)

Hi

Many many thanks for redirecting my order to my work address - it has arrived and is fantastic! I'm already showing it off and recommending it to everyone.

Bronwyn B (22/12/06)

Dear sirs,
This is to advise you that the document case arrived safely and that I am delighted with it. It is always a bit of a shot in the dark, when you cannot actually handle the goods but am delighted to say that, for the price, I think this is a very nice bag. I will definitely recommend you to others.
Many thanks for your prompt and efficient service.
Maranne W (21/12/06)

 

Dear sir, I would like to confirm delivery of Leather briefcase, it came in perfect order and is lovely.

Thanks
Mrs. D. H (20/12/06)
Dear Jocelyn,

many thanks, my purchase arrived safely today (order number 38880). I would like to tell you how impressed I am, not only the speed of your service but the way in which your company has marketed itself in this personal manner. I shall be sure to use your site in the future when I need further goods of this kind.

Merry christmas to you and a happy new year,

Yours,

Chris H (20/12/06)

Hi

Just a quick note to let you know that I received my order yesterday and am delighted with it. I did expect it to be quality but I did not appreciate just how good the quality would be.

I work and shop in Glasgow City Centre and have been looking for a 'traditional style' satchel to use as a laptop bag as well as my everyday work bag for some time now. I have looked on several internet sites as well as the major department stores and have never come across anything like this for £80 !! Believe it or not, Glasgow's biggest department store which carries all designer names have a similar product on a special offer for £400. (I hope this does not prompt you to increase your prices!!!)

I stumbled across your site by accident and it is now saved in my 'favourites'. Please keep up the excellent service and quality of your products as I will be recommending you to everyone.

Thank you again.

Marge (20/12/06)
Thank you, I have recieved the over night case and I think it is beautiful.

Have a very good Christmas.
Alison H (19/12/06)
Hi there
Further to your request on my invoice I would like to confirm receipt of my purchase: 1 item 47296 cognac messenger bag which arrived today.
I am delighted with my purchase. Not only could I not find anything similar in the high street shops, those I could find were twice the price and not such good quality. You will be my first choice when I need anything else in future.
Regards
Sharon M (18/12/06)
Just to let you know that the two XL Safari Bags have arrived safely - We are very pleased with them - thank you!

Regards
Sharon W (13/12/06)
I've received the leather travel bag this morning which I am very pleased with, the quality was an added bonus, thankyou for sending it promptly as it is a christmas gift.

Many thanks
Nicola M (11/12/06)
Hello Jocelyn
I am thrilled with the attache case which I have just received and the packaging was excellent. What a lucky boy my husband is to receive such a "classy" present for his 60th Birthday! Hopefully he will be delighted, too.

Right from the first phone call through to the swift receipt of the goods, your service has been impeccable. You have restored my faith in giving such a good "old fashioned", courteous service... thank-you. I wouldn't hesitate to use you again or recommend you to friends.

Will continue to peruse your excellent website... just incase there is some little thing I may like!!

Happy Christmas and a prosperous new year to you all.
Kind regards
Yvonne W (12/12/06)
Jocelyn Ollett,
Thankyou for the swift dispatch and delivery of the V10 leather travel bag. It arrived on Tuesday 5th Dec, and i'm delighted with it.
Kind regards Stephen H (09/12/06)
Just wanted to confirm that I received my bag yesterday, struggled with it on the tube and train and waited till I got home to open it. Preparing myself for disappointment in case it wasn’t as nice as expected, I was absolutely thrilled (as I’m sure my boyfriend will be too when I give it to him for Xmas). Thank you for the excellent service, and beautiful product.
Regards Amanda (08/12/06)
Hello Joss,
Just recieved another fantastic piece of luggage, great product,great service, great company, will be ordering again in near future without a doubt, thankyou.
Kind Regards Cat (08/12/06)
Hello,
Thanks you very much for the black messenger bag. It looks (and smells) fantastic! The website, service, speed and quality is all 10/10.
Many thanks,
Laura G (06/12/06)
Order received today. Delighted with product, very competitive price and prompt and most efficient service. Thanks from a very satisfied customer!
Regards, Celia J (01/12/06)
Thank you for the excellent and speedy service. The briefcase is beautiful, it was a birthday present for my daughter and she is thrilled with it. Many thanks.
Best regards
Marilyn P (01/12/06)
Hi
Just to let you know, I received the suit carrier that I ordered yesterday this morning! Very impressed at the speedy delivery.
It looks fantastic. Thanks very much for getting it to me so quickly.
Kind regards,
Emmy (01/12/06)
Dear Jocelyn
Thank you very much for your e-mail. I have been away for a week, hence the delay in replying.
The leather bag arrived in perfect condition and is exactly as described on your website. This is a Christmas present for my partner.
You can add another satisfied customer to your long list!
Regards
Jocelyne M (28/11/06)
Just to let you know I received the goods re the above invoice number today - very impressive since I only ordered it yesterday around 4pm!! Amazing - really did not expect to see the bags that quickly. The bags look wonderful, the leather is really soft and I love the tan colour - hope my husband equally likes them as his Christmas present.
Will certainly recommend your company to anyone looking for quality leather bags.
Many thanks
Regards from T (28/11/06)
HI,
Just to confirm that I have received my order. Very prompt and great value for money.
Thanks
Zana H (22/11/06)

This transaction was “spot on”, from order to actual delivery in under 24 hours – excellent. The 2 bags arrived this morning in excellent packaging. They look great. Our daughter & Son in Law will, I am sure, be very pleased with this as a gift.
Additionally, I looked at leather bags in John Lewis and found that they are almost twice the price for what I believe to be of very similar quality.
Many thanks - Philip L (21/11/06)

To everyone at The Leather Briefcase Co.UK
I am confirming receipt of the black messenger bag and I have to say that it is exactly what I have been looking for. It is a first class product.
After spending a fair amount of time searching local stores without success, it has to be said that shopping has been made much easier by using your company. I wish to thank you for your prompt delivery service and will recommend your company without hesitation to friends and colleagues in the future.
Anthony B (18/11/06)
Jocelyn: Feel free to use the par below on your testimonial page. And please continue to be 'old-fashioned'. We've nearly forgotten how efficient things used to be.
Black leather travel bag with wheels - booked online at 11pm on Tuesday, November 14. Arrived (near Glasgow)by courier Thursday 16th at 1.40pm. Now THAT'S service! And the product's most impressive. I'll be back! Ron M (16/11/06)

Hi Jocelyn,
I eventually got into the office yesterday, so was able to pick up my order. I admit, I was nervous - a internet purchase and such a good price, and as a present for Hubby so quite important. I am delighted with the purchase, it's a beautiful bag and exactly what he wanted, something that will improve with a good battering! On that issue though, can you supply replacement shoulder straps or just the metal clips? He carries so much stuff they always break and it'd be good if this did not mean the end of the bag....
I will be recommending your products to friends and family with no reservations.
Jo S (15/11/06)

Dear Jocelyn Ollett
i would like to confirm receipt of a cognac leather bag,i am really pleased as i have been searching for one such as that for some time.the bag is even better than i expected it to be and i know my son will love it too, thank you also for your wonderful service,i will certainly be ordering from you again and will tell others of your great quality goods and service
sincerely mrs.G.T (Nov 8th 2006)
Thanks to all these clients and many others for your kind and courteous comments.
We try very hard to find really good products that do not carry a premium "logo" price...& as we have no High Street overheads this hopefully means you get the best value possible...well that's our aim.
We also try to dispatch as promptly as possible, and answer every enquiry quickly too.

We've never decided to have a testimonial page...does anyone ever believe them?
Until now that is! ... All the above arrived by email on the dates shown, and we're proud of them.

We think personal recommendation is the best advertisement ever. If you like this shop, please forward it to friends who may be interested, and thanks again for your visit.

Best wishes, Andrew, Carol, & Jocelyn Ollett. LBC 0208 404 6450

 

  This company adheres to a policy of offering high quality products at very keen prices. Excellent service at all stages of the transaction is the standard. A one year warranty comes with every product. Visit our Customer Reviews Page to see messages received about this company's products and performance.  
     
   

 
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We sell quality products. In the rare event that a faulty item is supplied, it may be returned for a full refund or replacement.

 

 
Delivery UK Mainland by Courier, Highlands Islands N.Ireland by Royal Mail:
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