| Your
personal recommendation is our greatest asset. We are truly grateful
and encouraged to have received these comments.
Andrew, Carol and Jocelyn Ollett. Directors.
The Leather Travel Bag Company
The
Leather Briefcase Company
The Laptop Bag and Case Company |
Hi,
Just a quick message to say how happy I am to have received the
Zafari deluxe leather rolling travel bag Chestnut [ # AL 83 ]
which I ordered on Tuesday and received on Wednesday.
I am sure my husband will love it as well when I give it to him
as a present.
Many thanks for an easy transaction and speedy delivery.
Kind regards
Sheila H. [ Rayleigh ] 13th June 2013 |
Hi Joss
Just a quick email to say how please we are with the luggage [Cortez
travel bags] we ordered from you - excellent quality.
It arrived as promised on our anniversary and my husband was thrilled.
We wont hesitate to recommend your company to our friends
kind regards
Mandy M [ Exeter ] 17/5/13 |
| # 828 Westaway travel
holdall.
Just received the above order, great bag and I am also pleased
with the
quick delivery to Jersey.
Thanks very much.
Regards,
John P. [ Jersey ] April 4th 2013 |
Hi
Just wanted to say thank you for the service you have provided
on my purchase. [ WESTAWAY HOLDALL 882 ]
A really fast delivery (ordered on Sunday afternoon and it arrived
on Tuesday). It looks excellent quality and the smell of leather
when I opened it was lovely.
Just hope it fits in the cabin bag sizer when I go on holiday!!!
Thanks again.
Chris S. 19th March 2013 [ Gomersal ] |
Received my travel bag
Thursday. .[ Westaway 882 holdall shipped to Eire in 3 days ]
From placing order to receiving bag was very quick and efficient.
Really well pleased with bag. Looks and
feels quality. Well made, stylish and strong. Could not fault
it. Many useful additional features. Would have quite happily
paid £150-£200 for this item had I physically seen
it in the flesh (leather) rather than internet photograph.
Brian Lee
Ireland 15th March 2013 |
Hi Joss,
Just wanted to say that I ordered a briefcase last Wednesday
and it arrived, prompt, the day after.
I am so pleased with the item… It’s exceeded my
expectations. It’s for my partner, who is starting a new
job very soon.. what a fabulous gift to start a new job with.
Many thanks for great service and a quality product.
Regards
Tracey S. [ Bournemouth ] March 13th 2013 |
Joss
Just to say I received the travel bag & it was well worth
waiting for - I am delighted with my purchase [ G 11 holdall ]
Also I want to congratulate you on your superb Customer Service
- it was excellent. My dealings with you have been a pleasure
- you have kept me informed & I am very pleased & happy
with the service you provided. Thank you very much - & I hope
to do business with you again in the future.
From a very happy customer.
Beryl E. [Chester ] 13th March 2013 |
Dear Joss,
I'm delighted to say the bag has arrived and as usual, the quality
and value is outstanding. [ # 2911 ]
We bought this bag for one of our sons at Christmas and have had
to get one for son No.2 as he had a severe case of "bag envy"
Great customer service is a rarity these days, but you get top
marks.
I have recommended your site to many of my friends.
Many thanks again
Leona R. Braintree March 11th 2013 |
W829 Wetaway cabin bag,very
impressed with bag and service .
Les W [ Guisborough ] 14th March 2013 |
Hei!
I have got the packet from You today - thank You wery much -
The trevelling-bag was "superb" # 87890
Again - thank You wery much!
Mvh
Ellen S. Norway 11th March 2013 |
Joss
Thankyou for your excellent service and prompt delivery of G11
travel bag.
It was a present for my husband and he is delighted with it the
quality of the product.
Great value for the money paid.
Sandra W. Trowbridge. March 6th 2013 |
Dear Joss,
My leather holdall arrived today, within the delivery window as
texted to me by "Tassia". [ # 87853 ]
Can I say thank you for
a: such a lovely bag which is amazing value for money and
b: Such an efficient delivery process.
Yours,
Chris G [ Saltash ] 25th Feb 2013 |
| Hello,
I just received the bag (LBC 18810L - LARGER LEATHER GLADSTONE
CABIN BAG ) after few days from order and I have to say that it
just looks great!
Fast delivery and great value for money. [ Delivery to Finland
in 3 working days ]
Best Regards
Harri L [ FINLAND ] 25th Feb 2013 |
Just a line to say
I received the cargo holdall [ # 87890 ] the next day excellent
service,
also Iam delighted with the qaulity and workmanship, especialy
the suppleness of the leather,
great value for the price, probably fair to say one could pay
a lot more for '' designer names''
without any discernable difference in qaulity
Bob W, [ Cumbria.] 08/02/13 |
Good afternoon,
I just wanted to confirm that my bag arrived this morning. [ travel
bag CH 48 ]
Considering I only ordered the bag on Saturday, I was surprised
to receive it so quickly.
It was very well packaged and whilst it was bought for myself,
the packaging and presentation cover still gave me a great sense
of anticipation.
The bag itself was absolutely beautiful.
I'm looking at it now as I write this e-mail!
It wasn't expensive but the quality is higher than I had expected
i.e. the leather, stitching, lining, etc.
I only found you by chance doing a search on Google but I am glad
I came across your site. I'll definitely be saving you to my favourites.
I hope you don't mind me writing but I felt the need to let you
know, especially when most people only feel the need to write
when they have a complaint!
Thanks again.
George B. [ Caversham ] 15 Jan 2013 |
WESTAWAY # 829 travel
bag "The bag arrived a few days ago and am very happy.
You have provided a great service and if the need arises, I would
100%
purchase from you again.
Keep up the excellent service."
James M [ Wicklow ] 14 Nov 2012 |
| # 63421 Rolling Travel
Case.
Thanks. I am very happy with the product and the service we
received.
Cheers,
Emma J. [ Maida Vale ] Nov 12th 2012 |
Just wanted to say
a huge thank you for the bag, [ G 89 tan cabin holdall ] wonderful
quality and so grateful for the prompt delivery.
Great service.
Sarah W. [ Wandsworth ] 18 Oct 2012 |
Just received. [ Westaway
W 881 travel bag ]
the bag is great.
great value.
great service
thanks
Terry Y [ Brighton ] 28th Sep 2012 |
Hello
I ordered the Albert bag yesterday afternoon and it arrived this
morning, I was so pleased as I need it for a trip tomorrow.
Looks and smells gorgeous.
Kind Regards
Makeda D. [ London ] 28th Sep 2012 |
Hi Andrew, Carol &
Jocelyn Ollett
I have been delighted with purchases made before but I feel it
is important to let everyone know what a fantastic service you
all provide.
I ordered my Ashwood De Luxe Black Leather Cabin Bag [ # 89153
] at a discounted price late yesterday afternoon expecting it
to be delivered tomorrow or possibly Friday at best.
It arrived today, Wednesday, 4 July 2012,before 2pm by courier.
The bag is outstanding in all respects and superb value for money.
Thank you.
In our country at the present time the customer experience is
a largely forgotten sales tool and that is why I offer my services
to businesses who wish to gain a sustainable competitive edge
by offering valued clients what they truly want. I would struggle
to help The Leather Bag Company to do any better.
Well done to all of your team.
Best regards
John B. [ Hale ] 4th July 2012 |
Hi there,
Just a little note to say I received my first holdall yesterday,
the Ashwood Large leather holdall and I absolutely love it, so
much so that I have just ordered my second one for my husband.
He also loves it and we are sure they will last us for a very
long time and through many journeys.
The quality is amazing, service was fantastic, packaging can not
be faulted...all in all a fantastic buy and I will recommend you
to friends and family.
Thanks again and we will probably be back for more.
Regards,
Gill C. [ Abergele ] June 30th 2012 |
Andrew, Joss, thanks
for your all your expert advice in helping me choose my PT 4154
Cabin Bag in Tan.
I Ordered my Cabin Bag late Wednesday 20th June 2012 & it
arrived Friday morning 22nd June 2012.
What can I say, I have been looking for some time for a bag like
this to use as a weekend away bag, this one ticks all the boxes
for me.
Excellent Quality, Appearance great also & I am so glad I
choose the Tan after speaking to you both, the tan colour looks
super.
I would like to add, I think your web shop site is excellent to
navigate with very good information & pictures of all your
products.
I will be coming back over the next few months, as I think my
wife now wants some of your luggage as well!
Thank You all for making this purchase a very enjoyable experience.
Best wishes and continued success.
Robert N. [Colchester ] 23 June 2012 |
Many thanks great
product [ #2911 cabin bag ]
regards
Dave M. 30th May 2012 Yeadon |
Joss.
Delighted with the new cabin bag. [ # 89150 ]
Thanks for excellent service!
Kind regards,
Colin C. [ Peterborough ] 18/04/2012 |
Subject: Forgot to
thank you and provide a review on last order - of which I was
delighted with
Hi Andrew, Carol & Jocelyn
I ordered a Tan Cortez Vaquetta Leather Holdall back in February
And was very pleased with your website, payment process and
the speed of delivery and the quality of the packaging to protect
the product and of course especially pleased with the travel bag.
I have now used this bag several times now on business trips
abroad and in the UK and must say how very pleased I am with the
look, feel and performance of the bag I purchased from you.
I know it will last me for many many years and possibly a lifetime.
I have had quite a few complimentary comments from family,
friends and colleagues on my new cabin travel bag where they have
all admired the quality and look.
I have now just ordered another bag from you.
I do not actually need another bag but because it was one of
your offers and a great deal, in fact it was one of the travel
bags I was looking at before my last purchase.
I rarely recommend companies or products but was so impressed
with your service and product I wanted to let you know that I
would certainly not hesitate to recommend your company and products
to others.
In fact have already done so with some work colleagues.
Many thanks for such a good service and a great quality product.
Kind Regards
Graham R. [ Egham ] 10th April 2012 |
Dear Joss,
Its beautiful! [ # 4041 Italian cabin bag ]
Thank you.
Kind regards
Sam B. [ Weybridge ] 16 Mar 2012 |
Thank you, thank
you, thank you !
I had already seen this bag elsewhere (more expensively) but they
didn't have the perfect colour (dark tan) [#87853 ]
When I saw your selection I clicked and held my breath...
As my wife said when she saw it "Unbelievable quality, ridiculously
good price".
I will point everyone towards you...
Warm Regards
Steve B. [ Isleworth ] 25/01/2012 |
Just received my delivery.
[ # 87853 ]
Has to be the nicest travel bag I have ever had, I am stunned.
The quality and finish far exceeds the spend requirement.
Thank you for restoring my faith in 21st century service and value
for money, I'll be back!
Kind Regards
Simon D. [ Bournemouth ] 14/12/11 |
All,
Thanks for the excellent service!
The bag [ # 8548 ] arrived exactly on time within a week to the
US and was exactly what I was looking for.
I've already gotten many compliments on its subtle styling and
have been talking up your service.
Thanks again!
Romel P [ Washington D.C. USA ] 11/11/2011 |
Subject: Thank you
Hello,
I would like to thank you for your service.
Today I have received the bag (LBC 716), that I have ordered.
I am very satisfied.
Speed of delivery to Czech Republic was excellent.
On Monday I have placed the order and on Wednesday the bag has
arrived.
Very nice. I will recommend your shop to my riends.
Best regards,
Zdenek H. MOHELNICE - CZECH REPUBLIC 9/11/2011 |
Hi Joss
Absolutely amazed!!!!!!!
What a brilliant service you provide - from the phone call to
discuss the item to your understanding of my individual delivery
problems.
The bag arrived this morning - great quality and absolutely perfect
for the purpose it was bought for. [ # LBC 8233 ]
I am thrilled and would recommend your site to anyone - you will
be the first port of call for any other quality leather bags I
require.
Carry on just the way you are!
Much appreciation and I wish you every future success.
Kind regards
Kim [ Wanstead 5/11/2011 ] |
Dear Andrew, Carol and
Jocelyn
Thank you for the excellent service you provide.
I ordered your Vaquetta leather holdall and was surprised to have
it delivered within two days.
It is beautifully made, of good quality and well worth the money
and smells lovely !! .
I had bought it for my husband's birthday and he is delighted
with it.
I will definitely use your company again and have recommended
you to all my friends.
Many thanks
Claire C.[ Twickenham ] 1/10/11 |
Hi,
Just a note to say thanks very much for the excellent leather
bag you have sent me. [ # 87801 briefcase ]
It is much nicer and better quality than I had expected, and the
design is perfect for my needs of carrying a small laptop plus
some papers and other nicnacs.
And it has arrived very quickly too.
Thanks again - if any friends need a bag, I will know who to recommend!
Kind regards,
Chris B. [Egbaston] 14/9/2011 |
I have just received
my leather travel bag [ # G 11 tan ] and it meets all expectations.
My first purchase from The Leather Travel Bag Company and I will
certainly be looking to experience the customer service again.
As a professional involved in retail customer service for 35 years
I can not speak highly enough about you all.
My initial enquiry indicated item was out of stock but a quick
E-Mail later I was placed on a list to contact once new stock
arrived.
A friendly E-Mail informed me that 3 items had been received earlier
than expected and sure enough within 24 hours the bag was couriered
to my front door.
Outstanding.
Thank you so much.
John B. [ Liverpool ] 25/08/2011 |
Hullo Joss,
took delivery of my bag today, delighted with both style and quality.
[ "Piccolo" - made in Italy ]
I would have had to pay at least another £50 here in Jersey
to purchase the same item.
Many thanks for your courteous service, i look forward to doing
business with you again in the future.
Regards.
David B. [ St.Helier ] 28th July 2011 |
Dear Ms. Ollet,
Order Reference – 199939
My new case (43864 Leather Cabin Computer Case) arrived
by post today and I must say I am absolutely delighted with it.
It is an ordination gift to me from my parents.
It will be ideal for carrying my priestly robes, my laptop
and other sundries on my travels, and all in a very compact little
case.
I love it! The smell of the leather as I opened the wrappings
assured me of quality and I am so pleased with the case –
excellent value for money and prompt mailing, too.
I am always wary of ordering online without seeing the
item properly, but I will certainly have no hesitation in recommending
you to my colleagues who may be looking for something similar.
Every blessing,
Rev J. R. 14/06/11 |
Just a note to say
the bag [ G 89 HOLDALL ] arrived safely on Saturday. Thank you
very much for the excellent customer service. My husband is delighted
with it! Will recommend you to friends. Thanks once again best
wishes Elizabeth P. [ I.O.W ] 29/03/2011 |
Hello
Jocelyn,
today I received the bag and I must say it is very nice. { # 1088
ENZO OLLETTI CABIN BAG ]
I am very impressed of the material and the style plus the colour.
I am more than happy. Excellent!!!
best regards,
Sascha B. [ London ] 11/03/2011 |
Many
thanks- very happy with the holdall [ # 2081 ] was every bit as
good as I hoped.
Yvonne B. [ Newent ] 03/02/2011 |
| Good
Afternoon all at the Leather Travel Bag Company,I just wanted
to send a note thanking you for your fantastic service.
I ordered the "Harogate" Ashwood Holdall
for my boyfriend and it arrived the following day and is just
brilliant.
The leather is soft, the quality is outstanding
for such a great price and it smells fantastic!!
I will most certainly be using you again in
the future and will recommend you to anyone who listens!
Other internet companies should take note of
the service you provide as it is bar none the best I have received.
Thank you again,
Laura G. [ LONDON ] 01/02/2011 |
Thank
you for your swift response to my order. [ # 87801 ]
My partner is absolutely delighted with his travel bag - and with
the large number of pockets.
The quality is excellent and I shall have no hesitation in ordering
from you in the future.
Kind regards,
Dawn C, [ HEREFORD ] - 10/01/2011 |
# 2081
Cognac
I Just wanted to say how pleased I was with your extremely prompt
service and the quality of the leather holdall I ordered.
I was amazed to receive the product within 24hrs of placing my
order and completely satisfied with the Ashwood Holdall
Thank you
Mrs F H. [ Sawston ] 01/12/2010 |
#
23469 & # HARROGATE
Thank you so much for the very fast service.
bags are absolutely georgeous and well liked.
thanks you so much.
Will definitely use your site again.
regards
Elaine P. { DICKLEBURGH } - 30/11/2010
|
| Dear
Joss and Andy, Good afternoon,
I placed an order on-line yesterday, Monday
20th at approx. 1300hrs for a leather holdall cabin bag. [ G 152
dark brown ]
A parcel containing my order has been delivered
and received at my works address today, just 24 hours later.
This is a great service, thanks.
The leather bag is a present for someone and
it looks and feels like a really good quality, well made sturdy
bag, absolutely perfect.
Thanks again for a 1st class product and service.
Best Regards
Mr. C. Forsyth (Portsmouth) - 21/09/2010 |
Dear
Andrew, Carol and Jocelyn,
Firstly I would like to thank you on your great service.
I placed an order on Monday and received my leather bag today.
[ # 18410 ]
Beautifully packed and delivered. Fantastic service!
I will certainly let all my friends and colleagues know about
your website. Secondly, the main reason
for my purchase was for a suitably sized and stylish leather bag
to carry my iPad.
I had been getting little joy searching the Internet with iPad
based queries.
Luckily, I happened to have a patient on Monday who had this bag
and it looked perfect for the job.
The bag is a VISCONTI LEATHER SHOULDER BAG
(A4 + size) and it is indeed perfect for my iPad with plenty of
space for other bits and bobs.
I don't know if it is possible to associate it with the iPad in
a google search or to contact Apple to try to get it on their
accessories page on the Apple shop as it could certainly turn
in to quite a lucrative sales avenue!
Thanks again,
Richard O. [ Sutton Coldfield ]
Sent from my iPad - 07/07/2010 |
I
have just taken delivery of the Ashwood holdall [ # 2081 ] and
it's lovely.
Great quality at a great price.
Many thanks
Jane [ Kings Lynn ] - 05/05/2010 |
Hi
Joss
Just to tell you that you have a very happy new customer......
Easy ordering on the net, excellent personal follow up on the
phone, speedy well packed delivery and if all that is not enough,
the products were superb.
[ Ashwood travel cases # EEC 491 & # 77922 }
Thank you
Melvyn W. - 30/04/2010 |
Wow, thanks
for a great service.
I received my order in less than 24 hours which is pretty impressive.
And the bag [ Ashwood Harrogate Travel Holdall ] looks fantastic
as well.
Kind regards
Jaco 27/04/10 |
Hello,
I would like to say thank you very much for the excellent service
I have received from your company.
# 76702 arrived today (ordered Sunday) and am very pleased.
Will certainly order from you in the future.
Many thanks.
Mrs Susan H - 27/04/10 |
Received
the case [ # 79922 cognac, overnight exec. case ] pre 9 this morning.
Our Sales director is delighted with it.
Thanks for the excellent service and delivery
A cheque will be posted by our accounts team today
Thanks again
Steve - 11/03/2010 |
Hi
Joss,
The bags [ G 11 holdalls ] have just arrived! They are super
and look even nicer that the pictures.
Regards,
Steph - 01/03/2010
|
Hi
Joss
It is here, [ # 87890 CARGO HOLDALL ] arrived lunchtime today.
It looks fabulous!!!
I shall inspect it further when I get it home, but it looks terrific.
It has been an absolute pleasure to do business with you, you
may quote me as a happy customer at anytime.
We are very happy with both bags, and the small delay was certainly
worth while for the end product.
all the very best
Anne G. - 05/02/2010 |
Thank
you so much for delivering my bag [ # 87853 tan ] in this terrible
weather! I cannot believe that it was delivered in 2 days with
more than a foot of snow! The bag is absolutely beautiful and
exactly what I wanted!
Regards,
Sharon 8/1/10 |
| Hi Jocelyn,
As I'm one of those people that is prone
to complain with poor service and inferior quality goods, it's
incumbent on me to praise where it is due:
firstly, I received the holdall [ # 87853 tan ]I ordered from
you - it arrived on Saturday morning, very prompt delivery and
secondly, it looks superb. I must admit I'm often loathe to order
products on-line that are made from natural fabrics - you know
the scenario, you see a nice tan leather bag and when it arrives
it's actually bright yellow plastic. You check the web-site and
in the small print it states "photographs for illustration
purposes.....the bag you get will made from cheap nasty plastic".
However, in your case, you do, as it says in the ad, what it says
on the side of the can. Well done - it looks and feels great and
I'm sure it will improve with age.
Looking forward to ordering my brief-case (as
below) in New Year.
Merry Christmas. 21/12/09 |
Just
a short note to say Thank You.
I sent my order in friday afternoon and my goods [ briefcase #
18716 ] arrived sometime on saturday morning, great goods together
with great service.
As I am someone who is the first to complain I feel I should also
praise.
Thank you once again "old-fashioned service" at its
best and I will not only be using you again but telling others.
Lets hope husband likes it now!
Regards
Valerie Baldwin 21/12/09 |
Received
the bag [ # 18548 ] today and i must say i am very impressed !
the look and the quality is superb,
this is a xmas present for my son who teaches English in Munich
and i'm sure the natives will be very jealous !!
Thanks again for your quick service.
George 16/12/09 |
The
case [ # 18716 ] arrived first thing this morning, couldn't believe
it got here so quick. I am very pleased with it thank you so much
for your excellent service.
15/12/09 |
Hello,
I have received all three of my purchases and I just wanted to
say how delighted I am with all three. The style and quality is
exactly as portrayed on your website. I am really pleased with
my briefcase, light and slim yet functional and stylish. I am
sure my wife will love her Christmas present of the overnight
bag. I now have to think what to fill it with! Likewise my son
will be pleased with his wallet. I'm sure I shall be recommending
you to many of our friends and colleagues in the near future.
Thank you very much. Excellent products and great service.
Regards,
Pat 10/12/09 |
Hi
Many thanks for the very prompt delivery of the briefcase [ #
131364 ] I ordered.
The quality is superb and I know that my wife will be very happy
with her Christmas present.
Again, many thanks.
Best regards
Alan 10/12/09 |
Hi
I placed an order for the cognac version in the end which arrived
today
and I would like to just say how pleased I was with the help the
gentleman gave me on the phone,
the excellent service and how quick the briefcase [# 3638] was
delivered.
The briefcase is just right
Thank you very much for you help and service
Regards
Judith 10/12/09 |
Subject:
New Zealand order
Friends,
My man bag 18410 arrived on the 7th December, and is truly more
than expected! Excellent - fabulous - wonderful! Thank you so
much for your very understanding and prompt service. Anyone asking
me when they can get the idea bag, I'll be telling them where
to go FIRST.
Happy & Blessed Christmas
Graham 09/12/09
|
| Hi
Jocelyn, The bag arrived yesterday and
is absolutely marvellous.
Thanks.
Neil 01/12/09
|
Jocelyn,
Arrived this morning. Delighted with the case [ # 51346 cognac
] and happy to recommend the Leather Briefcase Co.
Many thanks,
Tom 19/11/09 |
Dear Andrew,
Carol & Jocelyn,
I've just received a brown leather gladstone bag from you for
my father's birthday present [ # 8810 S ].
Whilst it isn't fully unwrapped yet, I am extremely pleased with
the quality (and colour!) and will definitely be using you again
when I buy something for myself!
Thank you very much,
John 17/11/09 |
Dear Jocelyn
Many thanks for my order which I've just received,
and am delighted with. [ Folio 18238 ]
Your service has been excellent and I will
be recommending you to friends and colleagues. Thanks again.
Regards
James 17/11/09
|
Hello,
This is was to inform you that I have received my order as planned.
Also, I would like to congratulate you and your team for the quality
of service that I have received.
The ordering was really simple, the courtesy with which you you
answered my questions during a phone call and last but not least
the quality of the product [ # 187801 ] that I received.
Really outstanding product quality.
Again thank you so much.
This is a great family business that really stand up to its promises.
Please feel free to use this as appropriate in you site.
Alain 11/11/09 |
Joss
I ordered the Ashwood Cabin Holdall [HG4] on Saturday morning
and have just signed for its delivery now. The item is exactly
as described on your website and the quality seems to be faultless.
Thank you very much for your exemplary service and be assured
that I will not hesitate to recommend your company to my family
and friends.
Best regards
Craig 10/11/09 |
| Hi,
I just wanted to say how delighted I was with your very prompt
service and the quality of the messenger bag [#18516] I ordered
for my husband.
Fantastic service all round and at very reasonable prices.
Well done.
Sharon - 03/11/09
|
I
have just received my order. Excellent delivery service and the
briefcase [#1929] is gorgeous. My husband will love it, its his
Christmas present. Thank you very much for such a quality purchase.
Kind regards
Eunice - 29/10/09 |
| Hi
there,
already received - how mega fast is this service? Unbelievable
- and amazing quality product, [ # 18716 ] for the best price
i could find - very happy customer!
THANK YOU! -27/10/09
|
Just
a brief note to thank you for excellent service!
I received my black "man bag" (17520) safe, sound and
extremely quickly - a credit to internet shopping.
I have for many years been a loyal ###### customer - until they
decided that they really don't want to do black in a style I liked
despite a price tag of around £170.00, and that after having
had it on order since July!
Your product doesn't quite have the same sort of quality feel
as a ###### item but at less than a quarter of the price I can
happily live with it.
Regards,
Stephen W. Nottingham - 23/10/09 |
| Hi
ya, I orderd a satchel [ # 1999] one day, delivered next day,
excellent. Very good quality, good price,thank you.
cheers Richard - 21/10/09 |
Dear
Sirs
I just felt I needed to thank you for the prompt service and the
exceptional quality of the luggage I received today. [# 30655
and # 5345]
I also think that the prices are very competitive indeed and to
my surprise both the suitcase and the briefcase had some extra
items included. The last time I bought luggage like this was on
a return trip from Italy a couple of years ago.
Once again thank you, and I will definitely check your site again.
Yours sincerely
Brenton 20/10/09 |
| Hi.
Thankyou for your follow up calls to me.
I have realized that I bought my case from [ A.N.OTHER ] and not
your store
so apologies for my mistake.
Ironically they are proving to offer poor customer service compared
to you!
I wish I had bought from your store instead!
All the best
Paul - 14/10/09 |
I
write to thank you for your excellent service and product. I am
delighted with my purchases [# 18548 & # 18178] which are
of excellent quality and value for money.
Thank you very much
Kind regards
Lynn 14/10/09 |
| Many thanks
for the safe & speedy delivery of my order 14301 ! [ # G89
Gaucheros travel bag ] I’m very impressed with
your service & would have no hesitation in buying from you
again, and in recommending you to others !!
The bag is lovely & will make an ideal Christmas gift for
my husband – at last, we can get rid of his tatty old Guinness
holdall !!!
Noelle 08/10/09
|
Thank
you so much for your service when ordering my husbands bag, [
# 18548] he loves it! I will recommend you to others,
regards
Rachel 03/10/09 |
| Bag [
# 18548 black ] has just arrived Jocelyn, thanks its great, a
present for someone and just what I was looking for.
Kind regards,
Aoife - 01/10/09
|
Rec'd
today.
[ # 16019 and # 18548 ]
I love them. You can add me to your pleased customers list.
Art , New York. (01/10/09) |
Thank
you for the excellent service and I am simply astonished at the
quality of the briefcase.
# VA 14
Recommendations will be granted freely!!!!
Thanks again
Phillip 30/09/09 |
Andy,
May I just say thank you to you and your company for a great shopping
experience.
I ordered a bag [ # 18410 ] from you yesterday. I had found your
website well laid out and easy to use but I always prefer placing
the actual order in person. I phoned the order through. The call
was picked up promptly and the order dealt with efficiently.
You promised next day delivery in the morning despite my order
being placed around 12:30pm rather than before noon. That happened,
excellent service and much better than my other recent experience
of an online purchase and 'next day' delivery.
In particular I appreciated the extra information
you add in the product description over and above the manufacturer's
information. I am 6 foot 2 so your comments about strap lengths
were very useful.
The product itself (a Visconti 'man bag') is everything you promised
it would be. As a middle age man dipping a nervous toe into a
whole new fashion experience I am actually looking forward to
giving it its first outing.
Thank you once again, I look forward to my next purchase from
you.
All the best,
Myles - 08/09/09
|
| Hi
Received our Gladstone bag order today.....just
delighted with the quality and service. Will definitely buy from
you again.
Many thanks
Neil C 02/09/09
|
Hi
All
Just received my V88 Leather Holdall, super quick service and
fantastic product.
Thanks to All.
Steve ( Sidcup Kent ) - 02/09/09 |
| Joss
My bag (HG4) arrived yesterday and I’m very impressed.
It’s superb quality at any price but as I’ve seen
it elsewhere on the web at over 60% more than I’ve paid,
I’m very pleased.
Malcolm - 28/07/09
|
| Good
Morning I am very rarely impressed these
days by the standard of British retailing...BUT..I have to say
that you win my award for Retailer of The Year.
I orderd this bag [ # M 7701 ] yesterday..it
arrived this morning..and I am delighted..great quality,good value
for money and I can`t wait for my next weekend away.
Thank you for your service and I will be back!!!
Cheers
Phil 25/02/09 |
Before
placing my order yesterday - and I shop a lot via the Internet
with living out in the sticks - I read your testimonials.
Here's another - your delivery was the quickest ever, and the
Safari Bag I ordered is exactly what I wanted, THANK YOU!
Gill (Cumbria) - 06/11/08 |
Hi,
I have taken delivery of the bag [Classic Messenger Bag 18548
antique brown £49.95], below are my thoughts, please
feel free to use them as you wish.
Hand on heart, probably one of the best products I have purchased
in several years. Had I bought this item from a city retail outlet,
I would have expected to pay eighty pounds plus, and would have
been happy to do so. The bag is both constructed and finished
to a very high standard; someone has clearly gone to considerable
lengths to source good quality materials. The stitch-work and
lining are grade A, unlike some bags that skimp on the internal
materials. The layout is also well planned, and the bag is able
to comfortably contain two A4 files along with other items, without
appearing cumbersome; the other zip pockets are well placed and
of a good useable size, (the zippers are also of a high quality).
I imagine this bag will last for years, It looks fantastic from
new, and will clearly look better, the older it gets; your photos
do not do this item justice. Whether buying one for yourself,
or receiving one as a gift, you would not be disappointed.
I will be shopping with you again, just as soon as I require another
leather item. If all your products are this good, I think you
will be trading for many years.
A friendly, prompt service, and a quality product; why can't more
traders follow this example.
Thank you.
James - 21/10/07 |
| This
is just a note to say that I have been obsessed with your website
for the past couple of weeks. For sometime I have been looking
for some good leather travel and work bags. I ordered the Vaquetta
leather travel holder in black (VA151). Its the travel holdall
I have been searching for. Its a good size and I wanted a holdall
that is always packed with a couple of shirts and ties for work,
the weekend, shoes and toiletries, without having to run around
the house and grabbing stuff to pack last minute. Now its already
ready packed and either in the corner of the hallway or in the
boot of my car for nights or weekends away. The leather smells
pretty good and I have had people staring at it. A couple of days
ago I ordered the 3045 Spikes and Sparrow 3045 tan messenger bag.
It arrived today and the photo on the website did it no justice.
This is one classy mans bag. It smells and feels good and its
just the right size, not to big or small. This is a real high
quality messenger bag, and I advice any man or woman to spend
that little extra for this one. I would like to buy more of this
brand. I guess some of my friends and colleagues, will be ordering
this one. I would like to add that the delivery service is first
class. All goods ordered reached the next day usually before midday.
Its also easy to take deliveries at work. If I am busy the receptionist
or someone can sign for it. Also spoke to Josh, he's prettty cool
its was just like speaking to a friend for relative - nothings
a problem to him. Thanks very much and kind regards to you all.
- JMM - 26/11/08 |
| I
ordered the shoulder bag #3045 late on thursday night and it arrived
at work first thing Monday morning. Terrific delivery, especially
as i'd just had a worrying time buying a watch over the internet.
The bag itself is terrific, smaller than i expected which is great
as i don't carry too much and, although i liked the bag, was worried
that i would just be carrying around a lot of empty space.
Great quality workmanship from what I can see
and the prices are amazing when compared to similar "named"
products which are upwards of £200. I'll definitely be back
for one of your larger luggage pieces and a wallet.
Thanks
Craig, Edinburgh - 24/08/09 |
I
am writing to thank you for your excellent service. The briefcase
and folio, which I ordered last night, arrived this afternoon
and I am delighted with them.
Many thanks.
G. A. W. - 21/08/09 |
Hi Guys,
I just wanted to follow up and close out on my order by saying
how satisfied I was with my whole experience with your company.
From order to delivery I was impressed by your methods, contact
and courtesy, and when I got worried about delivery, you contacted
me with information and assurance.
In addition to all of that, your product was magnificent, the
quality, feel, appearance and value for money were world class.
Thank you to everyone at the Leather Briefcase and keep up the
good service.
Kind Regards,
James - 20/08/09 |
I
ordered a Visconti messenger bag yesterday at 1020, it arrived
this morning. What excellent service. The bag is a present and
so I was delighted to see that it was packaged securely and it
was in perfect condition and just what I expected. I had already
searched locally for this bag and it was more expensive, so will
definitely recommend your site to others. In fact, one of my work
colleagues saw it as I was unpacking it and has asked me for your
website details.
Many thanks.
CE, Oxford / 12/08/09 |
| Received
my order yesterday [ # Visconti 18548 ] excellent quality, great
value for money, will be ordering from you again. Regards
Sean 05/08/09
|
I
am just writing to thanks for sending my rolling case which arrived
safely the day after my order was placed.
Many thanks for your very efficient help.
I am really delighted with the quality of the case, as indeed
I was with the leather jacket I had from you several months ago
Again thanks for your help and excellent service. I will have
no hesitation in recommending your company to family and friends.
Kindest regards,
Jonathan B North Devon - 17/07/09 |
Andrew,
Carol, & Jocelyn
I'd just like to say thank you very much for your super rapid
delivery of my bag (style 8716), I was amazed how quickly it arrived.
Excellent packaging.
Recently my Nan passed away and left me a small amount of money,
I wanted to buy a quality Item, that I would use everyday, to
remember her by and I am very glad that I chose to buy from your
online shop.
When I opened up the parcel I was very impressed with the quality
of the bag, far exceeded my expectations, my Dad uses a similar
bag and his cost over £200, he is extremely jealous.
The quality of the materials and workmanship of the bag are both
exceptional, well thought-out design with useful pockets and excellent
overall feel to the bag.
I also like the way the you do not advertise the brand but let
the style and quality of the products speak for themselves, an
admirable policy and one that more companies should adopt.
I will definitely be recommending your website to my friends,
family and work colleagues.
Dave W - 15/07/09
|
I
would like to take this opportunity to say how pleased both my
husband and I were with the products that we purchased from yourselves
a few days ago. I bought my husband a "man bag" for
his birthday and he was over the moon. He was particularly pleased
with how well made the bag was, and it was everything that he
was looking for! We also ordered a couple of credit card holders
for each other, and I must say after much searching in various
shops, you had just the product that we wanted. Once again it
was well made and best of all both products were excellent quality
and very good value for money.
We will definitely use your company again and certainly intend
to recommend you to all our friends and family.
Keep up the good work
Kind regards
Mrs Christine D - 11/07/09
|
| Just
wanted to let you know how pleased I am with my order. Both the
Vaquetta Travel Holdall (VA 151) and the Leather Wash Bag (AW881)
are of excellent quality and good value for money. I am so pleased
I visited your website. The service was excellent, thank you.
I would recommend your company to anybody and will definintely
order from you again. Regards.
Julie 30/06/09
|
Morning
All
Just to say that I am extremely pleased with my new briefcase
13099. Really good looking and excellent value for money. Overall
a great expireince with you from an inital phonecall enquiry to
ordering on the web and the order being delivered within 24 hours.
Keep up the goodwork and I would recommend your company without
hesitation.
VBrgds
Steve - 27/06/09 |
Hi,
Want to send a great big thank you to the gentleman I spoke yesterday,
for all of his help. I received my order this morning [ # 17603
foloio ] and I am so pleased with it. The item is even better
than I had anticipated, top quality and a great design, my dad
is going to thoroughly enjoy his gift, it is perfect.
Due to my lack of attention to detail on your website I only ordered
this item yesterday but needed it as a fathers day gift. The gentleman
I spoke to yesterday was so friendly and helpful. As a result
of his customer commitment, support and dedication I thankfully
did receive my order and I am truely greatful. Please send my
regards to the appropriate person.
Thank you again
Kind Regards
Sue H (a very happy customer) - 20/06/09 |
Do
you realise this bag is worth about £300-400 at least ?
Gosh, its really really nice. [ # 8810 Gladstone travel bag ]
Thanks for you great service, damn this bag is nice
Made my week !!!
Regards
Fungerayi - 12/06/09
|
| Hi there,
I have just collected my bag [ # 410 shoulder bag, mocha ]
and I am....speechless...absolutely delighted!
It is much more than what I have expected - excellent quality
and design.
I missed my delivery and the person who answered on your line
was so kind and helpful.
Thank you, it was absolutely pleasure to deal with you.
Valeriya - 11/06/09
|
Hi
Joss,
I received my order today, it’s absolutely great. The
service, the quality, and not to mention the delivery was brilliant.
Will defiantly check out your other products when the need arises
again.
I will recommend to all my friends and family.
Many Thanks.
Garry - 04/06/09
|
Joss,
Firstly, thank you for your recommendations, you are right I love
the cognac colour, so pleased I had went with your professional
sales judgement.
The following compliments are at your discretion to add to your
testimonials page of your website.
Just to confirm I bought a cognac leather briefcase, one of those
highly recommended style by your goodself/ sales department.
1. Superb high quality product, in fact much more impressive than
up market high street store's leather briefcase products.
2. Very traditional english classic sales service, which is a
dying breed these days.
3. Highly customer focussed and excellent telephone service.
4. High quality and authentic website, very impressive.
5. Delivery service is impressively fast.
Definitely will be returning to purchase other products in the
future.
Kindest Regards,
CK, Reading 9/6/09 |
Dear
Leather Briefcase Co. UK
I recently purchased a LARGE LEATHER GLADSTONE BAG, with WHEELS
(in Cognac - code 30061) from you, and just wish to thank you
for the prompt and efficient delivery. You will be pleased to
know that the bag has already been put to good use and gone through
several sets of baggage handlers.
What I really wish to add, is that this bag is an ideal shape
for the over-head luggage racks on the Orient Express. The Wheels
and base studs will secure it nicely, and you will be able to
enclose a lot of items, whilst retaining manoeuvrability, and
of course, stylish looks.
Thanks
David 23/05/09 |
I
wasnt expected this level of quality for this price. I couldnt
be happier, thanks! [ # 3046 PC Messenger Bag ]
Col - 21/05/09 |
Re:
Order number 12689 # 8716
Dear sir,
Thank you for your wonderful service and prompt delivery.
My bag arrived yesterday as promised and was in every way exactly
what I wanted; I was a bit worried prior to the delivery as I
would usually want to "handle" the goods prior to purchase.
It is rare in this day and age to encounter such good honest service,
and your company has restored my faith in British retail!
I don't make a habit of writing such e-mails, but in your case
I decided to make an exception as I though "credit where
credit's due"!
Thanks again.
Rhod - 14/05/09 |
| That
was impressive service! I ordered yesterday at 3.15 and received
the briefcase this morning at 9.30. I am delighted with the case,
the quality is first class and I'm sure my husband will love it!
Many thanks for your excellent customer care
Carol G
Thank you for your kind comments, and taking
the time to contact us.
Very much appreciated on a wet Friday morning in London!
For your info we also run :-
www.laptopbagandcase.co.uk ... new styles to be added over the
next few weeks
www.theleatherjacket.co.uk ....new ladies range / new mens styles
including King Size coming soon
Same principles, good quality / low prices / prompt delivery.
Trust the briefcase is wll received, and gives good service.
Rgds, Jocelyn Ollett.
Hi Jocelyn
Just thought I'd let you know my husband was delighted with his
case. He loved the colour and the fact that you can smell the
leather!
I would be more than happy to endorse your company should you
wish to have any testimonials from extremely satisfied customers.
Keep up the good work!
Kind regards
Carol G - 17/04/09
|
Just to let you know that the Vaquetta "Cargo
Holdall" I ordered on Saturday arrived on Tuesday as advertised
- and to say that I'm very very pleased with it. Beautifully made,
very sturdy looking and much better quality than those I've seen
elsewhere at twice the price. Thank you ....
David 18/03/09
|
| Dear
Family Ollett
I have just taken delivery of my order and wanted to let you know
that firstly I was amazed at the speed of delivery. I do a lot
of shopping on the internet but this was outstanding. Secondly
I felt I had to let you know how delighted I am with the quality
of the goods.
I ordered the luggage as a present for my husband. He is a classic
car enthusiast and his favourite one is a 1951 Jowett Jupiter
in Racing Green with very awkward and little luggage space. The
luggage will look very stylish when we are rallying and will also
save a lot of grief when packing for a long trip - how to look
decent for two weeks from carrier bags has been a bit of a problem!
With thanks
Jacqui - 11/03/09
|
Good
morning
Thanks again for another speedy delivery of a first class product.
[ # 140156 ]
I am delighted
Regards
Michael - 11/03/09 |
Jocelyn
The bag [ # 686 briefcase ] is absolutely stunning and very well
made - it exceeded my expectations. A great product, great price
& great customer service
thanks
Dave - 07/03/09 |
| Just note
to say how happy I am with my purchases.
Both bags [187890 & 2081] were top quality and above my
expectations.
Exceptional value for money.
I have already recommended you to two other people.
Regards Kevin 02/03/09
|
Hi
I'm not normally bowled over by stuff I buy
but I've just bought a VA7701 leather holdall from you which because
it's dark green was sold off at £39.95 normally £99.95
as it is not proving to be a popular colour. I'm Chuffed to bits
with it, smells of really good quality leather car seats and looks
the bizz. Quality is absolutely fantastic and I can quite believe
it is 100 Pounds worth.
It arrived the next day as stated.
Just a small suggestion which may or may
not help you move these. I'm into cars and I feel if you changed
the colour discription to British Racing Green (as you probably
know there is no standard colour for this but the bag is not too
far off the accepted colour), or possibly Racing Green and targeted
the motoring sector I believe you would sell a lot more of these
and may even be able to increase the margin. Forrest Green does
not do it justice.
Thanks for the very good service.
Kind Regards,
Peter 21/02/09 |
Good afternoon
Many thanks for the speedy delivery of the above order
It arrived safely at around 1pm today and I am delighted with
the purchase [ # 7520]
I will definitely be ordering again soon
Regards
Michael - 26/02/09 |
Hi
I would like to thank you for the leather Gladstone Bag [ 8810
S ] I bought. What a beautiful bag it is, so well made. I am delighted
with the service and the bag. It is for a gift for a friend who
travels a lot and like to travel light. it's just perfect.
Thanks, I will tell all my friends about this site - fantastic
Regards
Lorna 09/02/09 |
Just
to say thank you so much.
Bag [ MM100 ] safely delivered and looks fab!
Many thanks - much impressed with your service.
Cherry 17/12/08
|
| Hi
Just a quick email to let you know how impressed I have been with
your service regarding my order the brief case I brought [HD 27]
was better than it looked on your site, the speed of delivery
was exhalent and the value for money unbeatable, nice one!
Yours
Lindsay 15/12/08 |
Hello
I just wanted to thank you for the two leather man bags I have
purchased from you during the past 2 months. They look so good
that I will not use them when it rains.
Thanks again for the prompt service and delivery. I have recommened
you to all my friends.
J H 12/12/08 |
Hi
just wanted to say a big thanks for the really prompt delivery
of my recently placed order..(big xmas problem solved!). It's
always a risk when you order on-line as you can never be too sure
of the quality of the goods you will be receiving, the two bags
I have bought are beautiful... THANKS
Chrissy - 13/12/08 |
Dear
Sirs, many thanks for your prompt service, we received the leather
bag today! Very impressed, thank you!!!
Karen 09/12/08 |
My delivery
arrived yesterday.
I was very impressed with the speedy service and the excellent
quality of the VA151 bag. The leather and interior finish are
beautiful and much better value than I have seen in the shops.
Thank you, that's one less Christmas gift to worry about.
Elspeth - 05/12/08 |
I
would just like to thank you for the very prompt service and excellent
quality of the bag [ # PE 200 ] I purchased.
05/12/08 |
| Very
impressed with the shopping experience, product [ # 187853 tan
holdall ] and speed of delivery.
Will buy again.
Many thanks
Simon - 27/11/08
|
Hello
I just wanted to say thank you for processing and sending my order
so quickly. The bag [# HG4 ] is great and I am impressed with
the quality. It will make a great birthday present for my boyfriend.
Many thanks
Melisa - 28/11/08 |
I
ordered the briefcase (8716) yesterday morning and it arrived
today.
Looks great, but it's my Christmas present so it's now hidden
away.
Thanks for such good customer service - I appreciated your prompt
replies to my e-mails and I wish you continuing success. Please
feel free to use this as a testimonial.
regards,
Colin 26/11/08 |
Received
case and love it! Have forwarded your website to my team
Thank you!
Nicola - 26/11/08
|
Just wanted
to write and thank you all for the first class service and quality
of the order I put with you. Only ordered yesterday, received
today and top notch goods.[ # 8716 ]
Although received at work will study the goods when I get home
but from what I can see will recommend you to loads and loads
of people.
Thank you so much again.
Kind regards
Jill - 26/11/08 |
My
order arrived today,I am absolutely delighted with it,the quality
is superb.[ # 3046 ]
Many thanks for your prompt service,my son will be very happy
with his Xmas present!
Sandra T - 26/11/08 |
| Dear
Andrew, Carol & Jocelyn
Ordered 8548 - CLASSIC MESSENGER BAG late Sunday
night
Arrived before 10am Tuesday morning
Superb looking bag, The price was brilliant for such quality
I will definitely pass on your details
Excellent service
Many Thanks
Andy, (Cheshire) 25/11/08 |
Hi
Jocelyn Just a quick note to say...
"Thank you for the speedy delivery of the
bag I ordered from you. Really impressed by both the bag and The
Leather Briefcase Company. You'll be hearing from me again!"
Feel free to use this on your site if you wish.
Best wishes
Tony 21/11/08 |
| Dear All
I have just received my order and I would like
to thank you for all your help.
I was after a briefcase/work bag for my wife
and didn't have a clue as to which ones were suitable for a woman.
However, following a couple of emails to you,
I was quickly pointed in the right direction as to which ones
were suitable.
I placed my order at 11.30 a.m. on the Tuesday
and it was delivered by noon next day. Unbelievably good service.
The briefcase itself is lovely, very good quality
at a great price.
Once again, thank you for all your assistance
and advice.
Regards
David W 20/11/08 |
Just
a short note to say that I am impressed both by your service and
by the quality of the Top frame briefcase [#11326] I have just
taken delivery of.
Derek, Torquay - 15/11/08 |
| Good afternoon,
Just wanted to say thank you for the lovely
PC large messenger bag [# PE 200 ] that arrived today. I ordered
it just before 10am yesterday and it has just arrived –
very speedy! It is for an anniversary gift and I’m so pleased
with it. The photos really do not do it justice. The leather is
lovely and it is beautifully made. Very much looking forward to
giving it as a gift!
Kind Regards
Joanna - 05/11/08
|
I
would like to take the opportunity to tell you how impressed my
husband and I were with the prompt and efficient service received.
The Briefcase [ # 13099 ] was purchased as a gift for our son
and we are very pleased with the quality.
Thank you again for your efficiency
Mrs. J P - 01/11/08 |
Hi,
received the toilet bag yesterday and the two gladstone bags today.
All three products top quality, thank you very much. Will definitely
pass on your details.
Regards, Andy - 01/11/08 |
Dear Joss
Received my order today, [ # 8410 black ] very
pleased with the quick delivery, The Man Bag is superb quality
and the price was even better .
Good to get something off the net that's everything it's advertised
to be ,I will most certainly recommend your company to my friends
and hope to buy off you in the future.
A Very Satisfied Customer,
Regards
Harry - 23/10/08 |
| Hi Andrew,
Thank you for delivering the Slim Portfolio
in Leather (WP106) I ordered from you on Friday in time for my
brother’s birthday on the Saturday. I really appreciate
you going out of your way to arrange delivery to him in time for
his birthday, especially when it was ordered from you at the last
minute.
He rang me to say he was really pleased with
it and it was just what he wanted. He was really impressed that
it was real leather. It was actually for his 30th Birthday, so
I wanted to get something for him which he could use for a long
time to come.
I will certainly recommend you to friends and
associates.
Thank you again, for your great friendly service
Kathryn - 21/10/08
|
Just
a quick EMail to let you know that the replacement shoulder bag
has arrived safely in excellent condition. The real test of a
company is how they deal with problems when they occur, and you
pass with flying colours. The shoulder bag is of excellent quality,
and is absolutely ideal as a "netbook" computer briefcase
when used with a protective sleeve.
Thank you once again for the excellent service:
I will definitely be using you again and recommending you to my
friends and colleagues.
Best wishes
Hugh - 21/10/08 |
Dear Mr.
Ollett;
The Cognac underarm folio, 17603, arrived at my home today so
I thought I would send a short e-mail to thank you for the great
customer service. Your company proved to be truly customer focused
as seen in your quick response to quickly answering my questions,
processing the order and shipping the folio. I was also very impressed
with the quality of the product and would say that it exceeded
my expectations. I do plan to be a repeat customer.
Thank you again for great service and great products!
Best Regards,
Dave - 16/10/08 |
Hi
All
I have just taken delivery of my Leather portfolio with retractable
handles and just wanted to let you know how delighted I am with
it. The quality is superb and has the look and feel of something
I would expect to pay an awful lot more for on the high street.
Your service throughout has been excellent, having contacted me
by phone to advise of delivery and rearranging to fit in with
me. This level of customer service is essential in business and
is sadly lacking elsewhere.
Thank you once again, I will certainly use you again in the future
and will recommend to friends and colleagues. I imagine I will
be using this for many years to come.
Kind regards
Kirstie - 14/10/08 |
Dear All,
I have just received my order today [rolling suitcase and matching
wash bag ] and wanted you to know how delighted I am with my purchases.Both
are presents for my husbands birthday and I'm sure he will be
equally as delighted.Many thanks for your brilliant servive and
prompt delivery.
If I need anything else in leather I'll definitely be shopping
with you again.
Thanks again
Julia - 17/09/08 |
Jocelyn
Further to my note an hour ago, the bag [# 18753 ] has just
arrived with me and it's well worth the wait. It's beautifully
crafted. Thanks very much.
Jim K. Belfast - 15/09/08
|
To Jocelyn
Ollett
I am deeply impressed! As if in no time the bag arrived today
[# 3045 ]and I am very pleased. Thank you very very much.
Best wishes
Marianne - 11/09/08 |
I
love the case. Fantastic value. ( # 748 )
Thanks!
Nicolette {Totnes} - 28/08/08 |
| Thank
you for the fantastic bag (# 8410 ) which arrived a few hours
after I ordered it.The quality,price and service is excellent
.I will certainly be passing on word of your great webshop.
Best Wishes
David - 22/08/08 |
Just
received briefcase. ( #8119 cognac )
Fabulous !!
many thanks Bryn 15/08/08 |
Just
received briefcase. ( #8119 cognac )
Fabulous !!
many thanks
BF 15/08/08 |
Dear
Ms. Ollet,
The bag that I recieved so quickly is excelent and compact.
I wish you a successfull future business and a lot of customers
satisfied with a quality range of products that you offer.
Thank you.
With kindest regards,
Ales M. (Slovenia) - 13/08/08
|
| Hi
Just received product 8410 shoulder bag, and
have to email to say what a fantastic service only ordered it
at 4pm yesterday, better still not only is the speedy service
fantastic the bag itself is of such fine quality and has all the
hallmarks of much more expensive high street products, but which
are in reality in my opinion far inferior to the one I received
form you this morning; I doubt if I will need to replace this
bag for many years which again makes it such a good bargain, I
will have no hesitation in referring people to your company, and
wish you every success in the future
Best Wishes
Norman - 12/08/08 |
Dear
Jocelyn Ollett
I received the briefcase [# 8716] from you today, and I'm very
pleased!
Thank you very much for your very fine service and a high quality
product.
Best regards,
Hanne-Luise DENMARK - 01/08/08
|
| V6
- SMALL FLIGHT BAG- Thank you for an
excellent service and an excellent product.
It is exactly what I had wished for, the descriptive photographs
were brilliant - the product even better!
Next day delivery what more could we ask for - Thank you.
Kind regards
Clive - 09/07/08 |
Hi
folks,
What a service, could have mentally said thanks, but thought this
would be better. Your website does not do justice to your products
The bags received are stunning. And your 'Old-Fashioned Service'
can only be admired as second to none. Many thanks for your kindness
and courtesy.
The two young girls who will receive these bags will feel much
the same when I tell them. Once again many thanks.
Kind regards
Ron - 08/07/08 |
| Thank
you, for such fantastic travel holdalls, and superb delivery and
communication. I cannnot believe how you can deliver such great
quality at this price.
Many thanks, Ally - 20/06/08 |
Just
to say the folio (# 4941 cognac ) arrived today. It exceeded all
our expectations, it's just perfect.
Many thanks,
Angie - 14/06/08 |
| This is
just to say that I am very pleased with my order for one leather
travel holdall V151.
It arrived promptly this morning (Thursday) having only ordered
it Tuesday evening.
We don’t often get such good delivery and I was grateful
for not hanging around several days waiting for it to come.
I will be using it over the weekend for a trip away and I am
sure that everyone will be aware of the lovely warm leather feel
and smell.
Thank you for your service.
Regards
Gina - 05/06/08
|
Andy,
Case just received this morning! [ # 8190 black ] Fantastic
service, and a really beautiful product at a great price.
Thanks so much
Amanda - 02/06/08
|
| Hi
I’ve just received the Messenger bag ordered yesterday
morning for my husband’s birthday, I’m delighted and
I think he will be too.
Fantastic quality I think I’ll be buying one for me...
Thanks and Best Wishes
Gill - 30/05/08
|
Just
wanted to say excellent quality and excellent service from you
guys would recommend your site to all !
Regards
Marie - 23/05/08 |
Hi,
I just wanted to say a huge 'Thank You!' for a fantastic service!
The bag I ordered on Thursday was delivered the next day, well
packaged and secure.
By the way, the bag is excellent too! Keep up the good work!
Best regards,
Jo
Jo - 19/05/08 |
Hi
I would just like to thank you for the unbelievably fast delivery
you have provided regarding the briefcase ( # 929 tan ) I ordered.
The case is of excellent quality, exactly as described and at
a very reasonable price. I am extremely pleased with it.
I can thoroughly recommend your company and service and your website
is now listed on my 'favorites',
Many thanks
Brian - 14/05/08 |
Can I
just say how impressed I am, having ordered a £29.95 manbag
from yourselves.
Ordered it on Sunday night at 8.00pm received it Tuesday am, and
what a superb item it is.
An office colleague was very impressed, guessing that the bag
was, believe it or not around £400.00 !!!!
Thanks, will definitely recommend and use you again.
Eamonn - 14/05/08 |
Dear
Sirs
I have this afternoon received my ladies briefcase [ # 8119 cognac
] and it is quite simply the most gorgeous thing I've seen in
ages!!!!!! The smell is intoxicating too..........
With best wishes
Kate - 02/05/08 |
| Good
Afternoon,
Just wanted to send you an e-mail thanking you for the fantastic
service and product.
I ordered a deluxe suit carrier ( # 70085 ) with you on Monday
evening around 21.45, after spending a couple of hours deliberating
over it. At 9.15 this morning (Wednesday). I received my goods
in time for my business trip this Thursday..
I am more than happy with the suit carrier, it is exactly what
I have been looking for but been unable to find in the shops.
Your delivery, packaging, communication responses and most importantly
product are first class.
I will defiantly use your company again and will recommend you
to colleagues and friends.
Once again many thanks.
Regards
Andrew W - 23/04/08 |
Hi,
I just thought I'd write & let you
know just how impressed I am with both your service & the
bag I purchased from you.
I ordered online at about 10.20a.m yesterday & received it
today just after lunch..Fantastic !
The bag is for my father who is a young 74 on Friday & registered
blind..I have bought it so that he can carry all his necessary
bits & pieces about without having to go through all his jacket
pockets every time he's out & I know he will love it..very
good quality & great price.
I would certainly use you again ( in fact I
wish I had found you when I was looking for a suitable bag for
my stepson who embarked on a gap year last November ! )
Many thanks & again, well done.
Kind regards,
Karen K - 09/04/08 |
Dear Sir
I would like to thank you for such a smooth transaction on a product
I bought from you
(Item No 3603 - DELUXE QUALITY LEATHER FOLIO) I am absolutely
delighted with your service. I placed the order at 15.40 on Wednesday
and it arrived 8.45 the following morning. I am absolutely delighted
with the product I would expect this leather folio to give me
many years of service seeing the quality of the leather.
Hats off to you and your company and I will certainly be using
you again.
Kind Regards
Paul L - 26/03/08 |
Dear
All
Just a quick email to say my cargo holdall has
just arrived and I am absolutely delighted with it.
I will recommend you without hesitation to anybody
and everybody.
Many thanks
Guy T - 26/03/08
|
Dear Sirs,
Just a quick note to say many thanks for your prompt service and
attention. It's the first time I've ordered from your store and
things couldn't have gone smoother. In fact I've already recomended
you to a colleague. Sometimes people do not hesitate to complain
when things go wrong but very rarely take the time to compliment
on a "job well done". Many thanks once again.
Kind Regards
James - 18/03/08 |
V14
Tan Briefcase:
Received today, very happy with the product.
Regards
Chris - 18/03/08
|
Thanks
for the prompt delivery of my ladies briefcase. I am delighted
with it. Quality is superb and I love the smell when I open the
boot of the car to take it out!
Regards
Sharon 17/03/08 |
Good
afternoon,
I have just received delivery of a Black Leather Messenger Bag,
Style 47294 and would like you to know, how pleased I am with
the quality of the bag and your superb service.
Many thanks,
Brian 11/03/08 |
| Dear Jocelyn,
I am delighted to tell you that the briefcase arrived 30 mins
ago and is now boxed, giftwrapped and ready to be presented this
afternoon.
Thank you very much for your excellent product and truly outstanding
service.
Kind regards
Sarah - 05/03/08
|
87853
- VAQUETTA HIDE LEATHER HOLDALL:
Arrived today,
Even better than I imagined.
Thanks,
Phil - 04/03/08 |
Dear
Andrew,Carol and Jocelyn Ollett.
I would just like to say that it has been a pleasure doing business
with you, I am highly satisfied with the case and the same goes
for your communication to me.
Also the quickness I took delivery of this item, superb.
Thank you all very much, and if I should need anything else in
your products it will be the first place I will look.
Thank you all once again.
Kind regards
Bernard - 28/02/08 |
Hello
Just to advise the bag arrived first thing this morning and I
am absolutely delighted. Look forward to doing future business.
Many thanks
Collins - 25/02/08 |
| Joss
Just received Attache´ Case, it’s
exactly what we wanted. Many, many thanks for your help –
and such prompt delivery.
Vivian - 25/02/08
|
Dear
Leatherbriefcase.co.uk
Can you please add mine to the list of glowing testomonials that
you have! As they all say 1. The quality far exceeded my expectations.
2. This was a last minute present for a son, who thanks to your
brilliant delivery service is now the proud owner of a very beautiful
bag. 3. I could not and would not have found something at such
quality at this price in any of the High Street stores - and Edinburgh
is not short of 'upmarket shops'. 4.So finally can I say thank
you for 'making' someone's birthday with a very special present.
best wishes
Fran - 24/02/08 |
Joss,
To say I'm happy with the case would be an understatement.
Thanks for your help,
Adrian Hall - 22/02/08 |
HELLO
ANDREW CAROL @JOCELYNE.
MANY THANKS FOR THE FANTASTIC LEATHER BRIEF CASE NO 87801. I AM
CHUFFED TO BITS WITH IT... AND VERY GOOD VALUE FOR MONEY... I
COULD HAVE GONE ALL OVER ENGLAND AND NOT HAVE FOUND ONE HAS GOOD.
CHEERS LES - 21/02/08
|
Hi
all
Just wanted to say a huge thank you for all the hard work and
effort you applied in getting me the briefcase ( #8190 ) that
i had ordered at such short notice - my partner absolutely loved
it!!!
Thank you so much
Kind regards
Laura - 11/02/08 |
Can
I congratulate you on a the fantastic quality of the brief case,
I'm sure that future business is assured.
Kind regards
M S - 07/02/08 |
| Subject:
1929 Leather Briefcase
This was bought as a Christmas present for
my husband. It was delivered within 24 hours of ordering and the
quality is excellent - beautifully crafted and finished - it exceeded
my expectations. He is absolutely thrilled with it. I will be
recommending your site to friends and may well be back for more
myself !!
Geraldine - 16/01/08 |
Bag
arrived at 11.30. Wonderful service and beautiful bag. Very pleased
with your service. Will use your site again and highly recommend
to friend.
Stuart S - 28/12/07 |
| Dear Sir/Madam,
The briefcase ( # 87852 tan ) arrived safely.
I am very impressed with the quality, value for money and the
quick delivery.
You've got yourself a walking advert!
Best wishes
R A - 24/12/07 |
Dear
All
Just a short note to say ‘thank you’
for your excellent service. I don’t normally internet shop,
preferring to see what I’m buying but couldn’t find
anything locally that completely fitted my requirements. Your
web site caught my eye straight away with the picture of some
great looking bags. Your description of the item I purchased was
spot on and accurate. I was sceptical that the delivery would
be as good as stated with Christmas just around the corner, but
absolutely no problem. Best of all - a great price for a quality
item. I really can’t find fault and will definitely keep
your site in my ‘favourites’.
Regards Barbara - 12/12/07
|
Hi
Just received Man's Shoulder bag 18410 in Antique Brown.
A beautiful piece of craftsmanship that is easily as good as described.
The quality of the leather and internal fabrics is outstanding
and I expect that the bag will give many years good service. Zips
and fixtures and fittings are all of the highest standard as is
the attention to details of design and > construction. This
bag is strongly made, well stitched together and I'm certain will
age well. I'm delighted!
Clearly, the people who make your products take great pride in
their work and deserve to read the many comments of praise.
And... delivered within two days of order!
Thanks and very best wishes
Nick 05/12/07 |
Dear
Jocelyn
I write to thank you for the prompt and efficient service provided
by the Leather Briefcase Company. After our conversation yesterday,
I have just received (before 9am) the 30354 style PC briefcase.
Top marks for quality and service. I am sure I will be looking
for an overnight bag to match and would definitely recommend your
company.
Thanks again
Ruth 11/12/07
|
hello
I would like to thank you for the recent order that I placed with
yourselves for a large holdall, May I firstly thank you for you
prompt delivery and helpful website, but most of all I am overjoyed
with the goods that I have received they are of excellent quality
and value and I will most certainly be recommending you to my
friends.
Regards Mrs J 04/12/07
|
Hi
There,
Just to let you know I have now received my product, and to add
some feedback on the product "Very Pleased and highly Delighted
with the product # 87801 value for money My ONLY regret is why
didn't I come across The Leather Briefcase.co.uk sooner. Bookmark
this site guys and spread the word" Thank you again.
Sincerely Yours
Timi 30/11/07 |
| Good
Morning
I rang yesterday for some advice about luggage and subsequently
ordered on line as above.
I would just like to thank you for the excellent service, having
received the goods within 24 hours.
How wonderful that we still have a Company
that cares about customers and does what it says on the Website.
Regards
Lesley 29/11/07 |
Dear
all
I bought my first bag from you two months ago
(large shoulder bag) and I've
just received my second purchase this morning (messenger bag).
Again I'm really impressed with the quality
of the bag, the price and the
prompt delivery. They truly are lovely bags.
I just want to add for you women out there -
even though they're described
as 'men’s' bags, they really are unisex. They’re classic
designs that won’t
date. On seeing my bag, I have had nothing but compliments from
my female
friends, and they are surprised when I say that it is a man’s
bag.
Any tips on how to care for the bags, please?
Many thanks,
N. Jones, North Wales - 28/11/07
(PS You're welcome to use this on you testimonial page)
|
| Good afternoon
I was amazed to receive the black bag this morning which you
so kindly sourced for me and for which I only sent the cheque
of to you two days ago!
I always feel I am taking a risk when dealing with a company found
on the internet as one never knows what sort of service they are
going to receive, but I have to say both times I have dealt with
your company I have received amazing service. The first time you
very kindly took back a bag that my husband decided was too big
when it arrived and replaced it with the smaller organiser bag,
and this time, some six months later, you supplied the same bag
in a different colour even though it is no longer on your web
site. I have to admit when I emailed you asking about it, I was
only half expecting a fruitful outcome and thought I was going
to have to scour the shops to find a black bag for a Christmas
present.
So, many thanks for your helpful and truly efficient service.
Kind regards.
Tina Walker 25/11/07
|
Good
afternoon, Jocelyn.
I want to thank you again for your courteous and quick responses
to my emails. I received the product today (much quicker than
expected). Sometimes, items shipped to me within my own country
take longer than the week it took for your item to come to Florida
from the UK. I am absolutely grateful.
I absolutely love the classic messenger bag and I'm sure my friend
will enjoy his Christmas gift. I like it so much, I may have to
order one for myself. It's perfect.
Thank you again.
Have a wonderful day!
Barbara 16/11/07 |
| I
read your testimonials with interest and a little cynicism, they
looked too good to be true.As there was little choice of briefcase
locally I decided to try The Leather Briefcase Company. Ordered
on Sunday morning, case arrived on Tuesday. Style 1929. It far
exceeded my expectations for quality and value for money. The
nearest locally was £140 and would have been a 40 mile round
trip. Well done another satisfieed customer! Thank you.
Simon - 06/11/07
What a nice way to start the day.
Frankly when I read those testimonials I'm amazed...I don't think
we're that good, maybe it's just the lack of choice and service
standards in the High Street?
May we use your email in our testomonials please?
Thank you for your kind comments, and sharing them with us.
Rgds, Ollett family. - 07/11/07
I would be more than happy for you to use my
mail in your testimonials. Its so nice to find a company that
actualy does what it says it will do!
Simon - 08/11/07 |
Jocelyn
Just a note to say the x2 briefcases ( # HDPC 27 ) arrived on
Tuesday as promised. They are great, good size, quality leather
and the antique finnish is excellent.
Can I just take this opportunity to say it has been a pleasure
to do business with a company that obviously consider that customer
service is paramount and that the majority of people are honest.
The quality of service, speed of delivery, friendly communication
and the quality of the product have restored my faith in human
nature!
Many thanks I am sure my son will be very pleased with his birthday
present and the other is my Christmas present from my other half....so
I have to wait until Dec 25th to be surprised at how good a briefcase
this will be.......:-)
regards
John - 14/11/07
PS please feel free to quote me
|
Dear
Jocelyn,
I received the briefcase (#8190 cognac) on Tuesday and my husband
is very happy with it, it really looks the part. It's a great
gift. Also, thank you for the black portfolio, it was very kind
of you to send that on. It has been lovely to deal with a company
who cares about customer service.
Regards
Jo 01/11/07 |
| Dear
all Thank you very much for the extremely
fast delivery time of my pilot case. Ordered it at 9:30 yesterday
and it arrived before 9:30 this
morning in A1 condition. Product as expected and good value for
the price paid. Would definitely use you again/recommend you to
others.
Thanks again
Best Regards
Kevin 01/11/07 |
Your
bag arrived today just as promised – and it is excellent.
Well done. Tom Potter 31/10/07 |
Jocelyn
Greetings. Bag received. All is well. It is exactly what I had
hoped it would be. I often find it difficult to purchase stuff
over the internet and I am filled with trepidation after I have
placed the order. What a pleasure to open up a package and find
that one is going to enjoy one's purchase for many years to come.
My bag is a well crafted piece. Thank you. Now my wife wants one.
(sigh). ''Pennies in a jar,'' I tell her.
Kind regards
annesh - 31/10/07 |
Dear
Jocelyn,
Thank you for sending the bag so promptly, the bag is great and
the service has also been excellent.
Kind regards
Tamsin 27/10/07 |
hi jocelyn
-
recieved the bag today, less than 24 hours after placing the order.
great service, great product, great price.
many thanks for your prompt help and delivery.
ben (19/10/07)
|
Dear
Leather Briefcase Co,
Thank you for the very fast and efficient delivery of the Man’s
leather shoulder bag No18410. I have been looking for a bag in
all the shops in Sheffield including Gap and John Lewis, until
I found your company on Google.
The quality and design of the bag was first class and just
what I wanted, the price was at least half that I have seen in
the local stores.
I will certainly recommend your company to all my friends.
My wife made the comment that she wished that you sold ladies
hand bags the type of styles you find on the continent, like the
back pack style.
Kind regards - Peter - (18/10/07)
|
Dear Leather
Briefcase Co,
Many thanks for my 18570 - MAN'S LEATHER SHOULDER BAG which arrived
first thing this morning. Your service is excellent, the quality
of the bag is excellent and I highly recommend you to anyone considering
a purchase from your company.
Keep up the good work and I hope your business flourishes, because
it deserves to.
Kind regards,
Tony (19/09/07)
|
My
cabin bag arrived, and I was quite staggered at the quality of
this leather product per se...and even more, for such a low price.
I will certainly come to your website for any future leather purchases.
Regards Terry (18/09/07) |
| Hi there
Recently bought the 1929 for my son for his new job. The briefcase
[ #1929 ] is excellent quality and arrived next day. Can’t
ask for more than that!
Thanks again
Brian (16/09/07)
|
Jocelyn,
I received my briefcase [ # 3099 brown ] and am really delighted
with it. Thanks for the promt and efficent service.
Kind regards. Jocelyn, I received my briefcase [ # 3099 brown
] and am really delighted with it. Thanks for the promt and efficent
service.
Kind regards. David (16/09/07) |
| Jocelyn,
My V151 bag arrived today as promised. I have to say that the
pictures on your web site don't really do it justice. In the flesh
it really is an attractive piece of luggage, based on high quality
leather and built to last. I'm really happy with this and this
alongside the washbag gift (I'd been dithering over this so you
must have read my mind) has made my day. I'm looking forward to
ordering from your company in the future as this type of quality
and service can't be beaten.
Regards, Adrian (10/09/07)
|
Dear
Andrew, Carol & Jocelyn,
I’ve just returned home to find a replacement briefcase
for the one I reported to you as faulty. Thank you very much for
your swift and direct action – excellent service.
I strongly believe that what makes the difference between a
good company and a great one is the way in which they handle a
situation when things don’t go quite as planned for the
customer. You have demonstrated that you are on the way to becoming
a great company – you certainly live up to your claim of
‘old-fashioned service’.
Well done, thank you again, and I wish you well for the future.
Sincerely
Peter (05/09/07)
|
Hi Jocelyn
Thanks for keeping in touch and letting me know when the new stock
came in. The bag is beautiful and delivery was very fast. An internet
company with a personal touch, a nice shopping experience. Keep
up the good work!
Best regards Anna (25/08/07) |
I
have just taken delivery of my new medium cognac Gladstone ( #
8810 ) and I am completely delighted. The pictures on the website
don't do it justice, it is quite lovely indeed and your customer
service is exemplary. I just had to let you know that you have
put a smile on my face and I won't hesitate to recommend your
company to family and friends!
Rebecca B (24/08/07) |
| Thank
you for efficient service - brilliant briefcase ( # J 150 tan
) backed by great service
Regards- George C (23/08/07) |
Dear The Leather Briefcase Co.
Just Mailing you to say Thank You for the Prompt and Effecient
Service!
Also Very Pleased and Satisfied with my New
Briefcase! ( # 87846 tan )
Thank You,
John S (23/08/07) |
| Hi,
I am writing to thank you for your impeccable
service with regards to my order of the slim-line leather satchel-style
briefcase (18716). I eceived
the order this morning and I'm delighted with the product. The
bag is beautiful and of outstanding quality and it was gorgeously
presented. It has been bought as a gift for my friend's 21st and
I know she will love it. Once
again, thank you very much. I look forward to shopping with you
again in the future.
Many thanks!
Emma A (21/08/07) |
Dear
Sir/Madam,
Thank-you so very much for your prompt despatch
of my order.I was delighted and amazed, despite reading the testimonials
before ordering of such incredible service.I ordered on thursday
afternoon and on firday morning my order arrived.I had anticipated
it would arrive on Monday at the earliest.I have made my purchase
for my husband as a wedding anniversary gift tomorrow and I know
he too will be delighted.
With grateful thanks,
Amanda (15/08/07) |
Hi,
I have today received my leather messenger bag (18548) and aside
from the extremely prompt delivery time, I’m very happy
with the product itself. I have been looking for a new bag for
some time, and the next best alternative was over twice the price
and not as nice. I will have no hesitation in recommending you
and it is likely that I’ll be using your services again.
Also, just to let you know you’d have at least 1 order straight
away from me if you made a similar bag that was larger (with a
longer strap). Thank you again and keep
up the good work – you give internet retailers a good name.
Cheers
Nick (02/08/07) |
Hi
Good Morning
Just a quick thank you ,my order has arrived, and in less than
24 hours and its onderful.......I am so pleased with the briefcase
and can't wait till we can give it to our Daughter this Thursday
when she Graduates.
Once again thank you very much ( # 2509 black briefcase )
Regards
mrs m (17/07/07) |
Hi,
I received my order yesterday and would just like say thanks the
great customer service you gave me re. delivery and reserving
the bag for me. I had high expectations given the comments from
other users, and these were well and truly surpassed when I received
the bag, it really is awesome. ( V 88 tan - travel holdall )
Thanks again,
Phil (17/07/07) |
Dear
Sirs
May I thank you for your extremely prompt Delivery service. I
placed my order late yesterday afternoon and received a call from
my mother at lunch time to say the parcel had been delivered!
once again many thanks
Yours faithfully
Deborah (13/07/07) |
| Hi
just to let you know my messenger bag (# 47294)
has just arrived and it is really lovely well made and finished,
excellent quality and very fast delivery most impressed with your
service thank you very much
Amy (10/07/07) |
I'm
pleased to report that I've just got my medium-sized gladstone.
Thank you so much for the quick turnaround. It's a gorgeous design
and perfect for my needs.
Incidentally (and I'm sure this is a familiar comment from your
customers) a few people have asked me about the bag already so
you could well get some repeat business!
Thanks and best wishes, Laura (28/06/07) |
| Hello
Re Order 2086, Style 1255.
Just wanted to say thank you for prompt delivery of my document
briefcase, the leather is gorgeous - I looked for hours for the
case for an interview next week and it's perfect!
Thanks
Melissa (22/06/07) |
Dear
Sirs
I was extremely surprised and delighted when
I got home at lunch time to find that my new messenger bag had
been delivered barely 24 hours after placing the order.
May I say that I am more than pleased with the
quality of the bag which in reality is better than the picture
on your web site.
Thank you for your speedy attention to my order
and rest assured that I will not hesitate to use your services
again when the occasion arises.
Regards and best wishes
Bob W (15/06/07)
|
Dear Sirs,
I would just like to comment on your prompt service and delivery.
I ordered item # 537 Dark Brown on 30/05/07 and I had delivery
of my item next day. The item is of superb quality and I am really
delighted with my purchase.
You would definitely have my custom again. Thanks to the team
there at theleathertravelbag.co.uk. Keep up the good work.
Best Regards
James McK (07/06/07) |
Hi
Joss
Just to confirm that the bag arrived this morning. I agree, the
tan is perfect!
Thanks again. It's been a pleasure to find an on-line retailer
prepared to engage and to go a little bit further...
You will probably hear from me again - that's not a threat. Your
page is now well and truly bookmarked and I won't hesitate to
recommend you.
Colin S
(a satisfied customer)
PS - If you want a testimonial to place on your site, please feel
free. (07/06/07) |
I HAVE
RECEIVED THE BAG TODAY. THANKS A LOT FOR SUCH AN EXCELLENT SERVICE.
THE BAG LOOKS GREAT TOO AND ACTUALLY FITS THE BILL PERFECTLY AS
A DOCTORS
BAG. THANKS ONCE MORE.
DR SUSHANTA B (02/06/017) |
Many
thanks for the excellent speed at which this purchase was dealt
with. My husband is really pleased with his gift and I will certainly
recommend you to friends. Thanks again
Fiona (31/05/07
|
Hi there,
I just wanted to thank you so much for the quality and promptness
of my order. The bag ( #7520 cognac ) is to be part of my gift
to my husband on our 40th (Ruby) wedding, so the colour of the
bag was a real bonus. Once again may I comment on the wonderful
quality and workmanship of the bag.
Cheers, Ann (30/05/07) |
I
am extremely pleased with my briefcase. Thank you. (# 8119 dark
brown)
A bientôt
Estella (25/05/07)
|
Jocelyn,
Just wanted to say thank you for the excellent and speedy service.
I do a daily commute into London and have been looking for the
perfect travel bag. At the weekend I spotted a shoulder bag in
a local leather goods store reduced from £90 to £80
and was very tempted to purchase. Thankfully I resisted and found
the identical bag (V6 - LEATHER ORGANISER - MESSENGER BAG) on
your website for under £60, which even with postage is still
an amazing saving. I placed the order just after 4pm and the bag
was delivered before 9.30 the next morning! I have to say that
is a brilliant service.
The bag is fantastic. Soft but sturdy leather and beautiful to
look at. What you can't tell from the pictures is that the small
handle is re-inforced inside with a metal plate which runs along
the top of the bag (and down the side to meet the strap) which
means the bag keeps its shape even when heavily loaded and definitely
feels very secure. And what I hoped for, but didn't expect, is
that the bag is free standing and so doesn't fall over when I
put it down which is great for commuter train travel.
This email has been written so that it can be used for a testimonial
(hence the obvious over-description), and I could go on but will
stop now and just say a big thank you. I will be back on the site
looking for luggage later in the year.
regards,
Caroline (15/05/07) |
Dear
Sir/Madam,
I have just received item # 5210 and felt compelled to write this
email as a commendation of the service and exceptional quality
of the item - it has truly exceeded my expectations.
Regards,
Asif (16/05/07) |
Hello,
Just a quick email to say that I received the large Gladstone
Bag in Cognac ( # 8810 ) yesterday morning. It was for my husband's
birthday today and he is absolutely delighted with it, thankyou
so much.
Thanks again for the superb service and we will definately use
your company again in the future
Kind regards,
Melanie - Bristol (10/05/07) |
| Just
a quick note to say thanks for the prompt delivery of my V14 briefcase.
I ordered the item Friday PM and the delivery agent was at the
house early AM on Monday. The pictures on the website hardly do
the quality of the item justice and I am delighted.
Thanks and regards,
Bruce (01/05/07) |
Just
received order (the day after I placed it) - absolutely as described
on the web - very nice indeed. Great service - many thanks!
Sara (24/04/07) |
Dear sales@theleathertravelbag.co.uk,
I have received my briefcase (# 47298 cognac tan ) this morning
- that was bloody quick! Excellent service and it is perfect.
Thank you.
Raz (20/04/07)
|
Dear
Sir,
Bag ( V151 tan ) received lunchtime and very impressed, both
with the bag (excellent looking bag for the price) and your Service.
Thank you for returning my initial phone message and for following
up again today to confirm despatch. Very happy with my purchase.
Many thanks.
Paul (20/04/07)
Please feel free to use this e-mail as customer feedback
|
| Hello
there, I recently bought a briefcase
style 3099 from you. It was of excellent quality and just how
I had visualised it. However, even though it is a large computer
briefcase, it was not roomy enough for my needs. So I returned
it yesterday and ordered a V14 in its place, which arrived today.
I cannot begin to describe how pleased I am with this purchase
(v14). It is EXACTLY what I was hoping for. The main this is that
it is roomy. Great for all people who need bags of space in their
briefcase, no pun intended. Its casual style too is appropriate
to my work environment. In a word, I was simply ecstatic at this
purchase. Please, please do a roomy messenger bag in the same
leather … it will be a winner, I can guarantee you. Also,
have you thought about doing things such as pencil cases and so
on? Just a thought. :-o
Kind regards
Frank (05/04/07) |
Dear
Sirs, I recently purchased a model 3099
Cognac leather briefcase.
It arrived a day earlier than expected, really
speedy service!
I am delighted with the quality and particularly
with the price.
Best regards,
Michael (03/04/07) |
May I
say how delighted I was with the briefcase ( # 9860 dark brown
) I ordered this week both in terms of its quality and your speed
of response. It was ordered online on Monday 26th March and was
delivered at 7.45am the following morning Tuesday 27th March to
my home address.
Many thanks for an excellent service.
John (29/03/07) |
I
would just like to thank you for your prompt response to my order
on Wednesday received today. The holdall is gorgeous, just what
wanted .
Thanks
Julie (22/03/07)
|
Morning
All,
I have just received my order this morning and just wanted to
say thanks for the great product and service, will definitely
be using your company again.
Thanks again
Andrew (14/03/07)
|
Hi
Jocelyn,
I just wanted to let you know that I have just
received my order. The bags
are beautiful and of the highest quality as you described. (#
533 and #
1279 )
Thank you very much for your very fast and efficient
service! Also, many
thanks for the beautiful gift, which was a complete surprise!
Thanks again,
Jo (07/03/07)
|
| Jocelyn,
I received my Slimline Leather Briefcase 32157
and I have just recommended you to a client, my comments were:
“Excellent service, quality products and
very competitive prices”
It was a pleasure buying from you; without doubt
I will be again.
Many thanks
Regards,
Sim (06/03/07)
|
Dear
Sir or Madam,
My bag arrived safely (# 8810 L black ) and
it is truly magnificent. I’m delighted and it’s received
a lot of attention from my friends. You can expect at least one
new order for sure in the next few days from an admirer.
Thanks once again.
Martin (02/03/07) |
| Hi all
I have just received my V151 Travel Bag.
Absolutely fantastic! Wonderful quality!
Regards
Brian (26/02/07)
|
Thank
you for my briefcase, which i recd within 48 hrs....that's service!
Briefcase is exactly what I wanted and more!
Thanks again.
Narendra (23/02/07) |
| Dear Jocelyn,
Received my order today ( V 151 tan travel bag
) and very impressed with the quality, I'm sure my father in law
will be too - it's his birthday present tomorrow! I was also very
impressed with the price.
Thank you so much for being "old fashioned"
it makes such a pleasant change, I will have no hesitation in
buying from you in the future and indeed I will recommend you
to all I can.
Really appreciate your service.
Regards,
Melanie (06/02/07)
|
Dear
Mr Ollett
I have received my leather travel bag V88.
I am really pleased with the quality and prompt
delivery.
Many thanks
Scott (02/02/07)
|
Dear
Jocelyn
This email is to acknowledge receipt (yesterday - 25.01.07) of
my Briefcase # 47298 (order number: 1230/ Invoice no: 30297).
May I say I am delighted with the quality and delivery service
- absolutely first class - thank you!
Regards,
Corin (26/01/07) |
Fabulous
service! The bag ( J147 XL safari leather holdall ) arrived with
great speed and is even better than I had hoped. Classic style
and superb quality. Saw a smaller bag of greatly inferior quality
in John Lewis last week, it only cost £60 more! I look forward
to doing business with you again.
Ross (25/01/07) |
We have
received our order today,( V 88 tan travel bag ) very pleased
with the quality and faster than fast service. Would definitely
recommend your company to others.
Many thanks.
Pamela (24/01/07) |
I
acknowledge receipt of the briefcase ordered. ( #5462 )
Thank you for your prompt despatch of this item and can I say
that having been looking around for a new briefcase for sometime
now, I am absolutely delighted with this case.
Ordering from your web site was so easy and it is a shame I did
not visit this before visiting a large number of high street outlets
with little success.
Finally, can I say that being 'old fashioned' and believing in
a courteous service is far from being a bad thing, in fact it
is very refreshing in these days. I certainly will be recommending
you to friends and work colleagues.
Wishing you continued success.
Keith (18/01/07) |
| Hi
there,just want to say how impressed I was with your speedy delivery
of the briefcase I ordered for my husband's Christmas present;it
is of excellent quality and he is delighted with it.
With many thanks
Judy (16/01/07) |
I
ordered a case on the afternoon of January 9th 2007 and it arrived
in first class condition with excellent packaging on January 11th
2007. Your service is second to none and the bag is excellent
representing tremendous value for money. I won’t hesitate
to recommend you to my friends, family and colleagues.
Thanks again. Regards,
Stephen (12/01/07) |
| Thanks
for the safe and quick delivery of the travel bag.
It arrived in perfect condition and has made someone very happy.
I would definitely use this store again.
Many thanks
Kindest Regards
Zoe (10/01/07) |
My
order for the leather travel bag was delivered to me today. Just
wanted
to let you know it has been received safely & i am very happy
with it; I wont hesitate to purchase from you again or recommend
you to my friends... thanks for the great service
regards
Wayne (05/01/07) |
Hi There
and Merry Xmas,
Just been given a stunning cognac leather briefcase as present
from my mother. She ordered it on Tuesday 19 December and it arrived
on the 21 December 2006. Quality is absolutely fantastic and we
will definately order from you again. Service and quality is absolutely
outstanding!!!!
Regards
Joe M (25/12/06)
|
Hi
Many many thanks for redirecting my order to
my work address - it has arrived and is fantastic! I'm already
showing it off and recommending it to everyone.
Bronwyn B (22/12/06) |
Dear
sirs,
This is to advise you that the document case arrived safely and
that I am delighted with it. It is always a bit of a shot in the
dark, when you cannot actually handle the goods but am delighted
to say that, for the price, I think this is a very nice bag. I
will definitely recommend you to others.
Many thanks for your prompt and efficient service.
Maranne W (21/12/06) |
Dear
sir, I would like to confirm delivery of Leather briefcase, it
came in perfect order and is lovely.
Thanks
Mrs. D. H (20/12/06)
|
| Dear Jocelyn,
many thanks, my purchase arrived safely today (order number
38880). I would like to tell you how impressed I am, not only
the speed of your service but the way in which your company has
marketed itself in this personal manner. I shall be sure to use
your site in the future when I need further goods of this kind.
Merry christmas to you and a happy new year,
Yours,
Chris H (20/12/06)
|
Hi
Just a quick note to let you know that I received my order yesterday
and am delighted with it. I did expect it to be quality but I
did not appreciate just how good the quality would be.
I work and shop in Glasgow City Centre and have been looking for
a 'traditional style' satchel to use as a laptop bag as well as
my everyday work bag for some time now. I have looked on several
internet sites as well as the major department stores and have
never come across anything like this for £80 !! Believe
it or not, Glasgow's biggest department store which carries all
designer names have a similar product on a special offer for £400.
(I hope this does not prompt you to increase your prices!!!)
I stumbled across your site by accident and it is now saved in
my 'favourites'. Please keep up the excellent service and quality
of your products as I will be recommending you to everyone.
Thank you again.
Marge (20/12/06) |
Thank
you, I have recieved the over night case and I think it is beautiful.
Have a very good Christmas.
Alison H (19/12/06)
|
Hi
there
Further to your request on my invoice I would like to confirm
receipt of my purchase: 1 item 47296 cognac messenger bag which
arrived today.
I am delighted with my purchase. Not only could I not find anything
similar in the high street shops, those I could find were twice
the price and not such good quality. You will be my first choice
when I need anything else in future.
Regards
Sharon M (18/12/06) |
Just to
let you know that the two XL Safari Bags have arrived safely -
We are very pleased with them - thank you!
Regards
Sharon W (13/12/06) |
I've
received the leather travel bag this morning which I am very pleased
with, the quality was an added bonus, thankyou for sending it
promptly as it is a christmas gift.
Many thanks
Nicola M (11/12/06) |
Hello
Jocelyn
I am thrilled with the attache case which I have just received
and the packaging was excellent. What a lucky boy my husband is
to receive such a "classy" present for his 60th Birthday!
Hopefully he will be delighted, too.
Right from the first phone call through to the swift receipt of
the goods, your service has been impeccable. You have restored
my faith in giving such a good "old fashioned", courteous
service... thank-you. I wouldn't hesitate to use you again or
recommend you to friends.
Will continue to peruse your excellent website... just incase
there is some little thing I may like!!
Happy Christmas and a prosperous new year to you all.
Kind regards
Yvonne W (12/12/06) |
Jocelyn
Ollett,
Thankyou for the swift dispatch and delivery of the V10 leather
travel bag. It arrived on Tuesday 5th Dec, and i'm delighted with
it.
Kind regards Stephen H (09/12/06) |
Just wanted
to confirm that I received my bag yesterday, struggled with it
on the tube and train and waited till I got home to open it. Preparing
myself for disappointment in case it wasn’t as nice as expected,
I was absolutely thrilled (as I’m sure my boyfriend will
be too when I give it to him for Xmas). Thank you for the excellent
service, and beautiful product.
Regards Amanda (08/12/06)
|
Hello
Joss,
Just recieved another fantastic piece of luggage, great product,great
service, great company, will be ordering again in near future
without a doubt, thankyou.
Kind Regards Cat (08/12/06) |
Hello,
Thanks you very much for the black messenger bag. It looks (and
smells) fantastic! The website, service, speed and quality is
all 10/10.
Many thanks,
Laura G (06/12/06) |
Order
received today. Delighted with product, very competitive price
and prompt and most efficient service. Thanks from a very satisfied
customer!
Regards, Celia J (01/12/06) |
Thank
you for the excellent and speedy service. The briefcase is beautiful,
it was a birthday present for my daughter and she is thrilled
with it. Many thanks.
Best regards
Marilyn P (01/12/06) |
Hi
Just to let you know, I received the suit carrier that I ordered
yesterday this morning! Very impressed at the speedy delivery.
It looks fantastic. Thanks very much for getting it to me so quickly.
Kind regards,
Emmy (01/12/06) |
Dear Jocelyn
Thank you very much for your e-mail. I have been away for a week,
hence the delay in replying.
The leather bag arrived in perfect condition and is exactly as
described on your website. This is a Christmas present for my
partner.
You can add another satisfied customer to your long list!
Regards
Jocelyne M (28/11/06)
|
Just
to let you know I received the goods re the above invoice number
today - very impressive since I only ordered it yesterday around
4pm!! Amazing - really did not expect to see the bags that quickly.
The bags look wonderful, the leather is really soft and I love
the tan colour - hope my husband equally likes them as his Christmas
present.
Will certainly recommend your company to anyone looking for quality
leather bags.
Many thanks
Regards from T (28/11/06)
|
HI,
Just to confirm that I have received my order. Very prompt and
great value for money.
Thanks
Zana H (22/11/06) |
This
transaction was “spot on”, from order to actual delivery
in under 24 hours – excellent. The 2 bags arrived this morning
in excellent packaging. They look great. Our daughter & Son
in Law will, I am sure, be very pleased with this as a gift.
Additionally, I looked at leather bags in John Lewis and found
that they are almost twice the price for what I believe to be
of very similar quality.
Many thanks - Philip L (21/11/06)
|
To everyone
at The Leather Briefcase Co.UK
I am confirming receipt of the black messenger bag and I have
to say that it is exactly what I have been looking for. It is
a first class product.
After spending a fair amount of time searching local stores without
success, it has to be said that shopping has been made much easier
by using your company. I wish to thank you for your prompt delivery
service and will recommend your company without hesitation to
friends and colleagues in the future.
Anthony B (18/11/06) |
Jocelyn:
Feel free to use the par below on your testimonial page. And please
continue to be 'old-fashioned'. We've nearly forgotten how efficient
things used to be.
Black leather travel bag with wheels - booked online at 11pm on
Tuesday, November 14. Arrived (near Glasgow)by courier Thursday
16th at 1.40pm. Now THAT'S service! And the product's most impressive.
I'll be back! Ron M (16/11/06) |
| Hi
Jocelyn,
I eventually got into the office yesterday, so was able to pick
up my order. I admit, I was nervous - a internet purchase and
such a good price, and as a present for Hubby so quite important.
I am delighted with the purchase, it's a beautiful bag and exactly
what he wanted, something that will improve with a good battering!
On that issue though, can you supply replacement shoulder straps
or just the metal clips? He carries so much stuff they always
break and it'd be good if this did not mean the end of the bag....
I will be recommending your products to friends and family with
no reservations.
Jo S (15/11/06) |
Dear
Jocelyn Ollett
i would like to confirm receipt of a cognac leather bag,i am really
pleased as i have been searching for one such as that for some
time.the bag is even better than i expected it to be and i know
my son will love it too, thank you also for your wonderful service,i
will certainly be ordering from you again and will tell others
of your great quality goods and service
sincerely mrs.G.T (Nov 8th 2006) |
Thanks
to all these clients and many others for your kind and courteous
comments.
We try very hard to find really good products that do not carry
a premium "logo" price...& as we have no High Street
overheads this hopefully means you get the best value possible...well
that's our aim.
We also try to dispatch as promptly as possible, and answer every
enquiry quickly too.
We've never decided to have a testimonial page...does anyone ever
believe them?
Until now that is! ... All the above arrived by email on the dates
shown, and we're proud of them.
We think personal recommendation is the best advertisement ever.
If you like this shop, please forward it to friends who may be
interested, and thanks again for your visit.
Best wishes, Andrew, Carol, & Jocelyn Ollett. LBC 0208 404
6450
|